Manager - Data Management & IT Development

POSITION SUMMARY:

The Manager – Data Management & IT Development provides both technical leadership and strategic coordination to ensure the reliability, security, and efficiency of ULMS's data and technology environment. Under the guidance and direction of the Director of Data Management & IT Development, this role oversees the organization's data systems, IT infrastructure, and digital tools, ensuring that information is accurate, accessible, and actionable across all departments.

Combining hands-on systems administration with supervision of IT and data management staff, the Program Manager leads cross-functional initiatives that improve service delivery, organizational effectiveness, and digital equity. The ideal candidate is a mission-driven, collaborative leader who can translate technical concepts into practical solutions that strengthen ULMS's technological capacity to empower communities and advance equity.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• High school diploma or equivalent required. Bachelor's degree in Information Technology, Computer Science, Public Administration, or related field preferred.
• 5+ years of progressive experience in IT systems, data management, or network administration.
• 2+ years of supervisory experience managing IT or data teams.
• Proficiency in Windows/Linux environments and cloud platforms (Microsoft 365, Google Workspace, Azure, AWS).
• Strong understanding of cybersecurity, data privacy, and risk management.
• Experience with Salesforce, Apricot, Raiser's Edge, or similar nonprofit CRMs.
• Knowledge of networking, VPNs, firewalls, and backup/recovery systems.
• Familiarity with help desk, RMM, and endpoint security tools.
• Commitment to ULMS's mission of empowerment, equity, and community service.
• Strong communication skills with the ability to translate technical concepts for non-technical audiences.
• Excellent leadership, problem-solving, and decision-making abilities.
• Strategic thinker with organizational and time management strengths.
• Collaborative, adaptable, and solutions-focused.
• Ability to work evenings and weekends as needed.
• Ability to travel to ULMS program sites and community events as needed.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Nonprofit or community-based program experience preferred.
• Certifications such as CompTIA Network+/Security+, MCSA, PMP, or ITIL are strongly preferred.

ULMS Total Compensation

** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

• Medical - $8,741.40 per year
• Dental - $570 per year
• Vision - $65.04 per year
• Group Life & ADD - $41.70 per year
• Employee Assistance Program - $57.60 per year
• 403(b) retirement - $100 per month
• Health & Fitness Benefit - $419.88 per year
• LinkedIn Learning Account
  Professional Development Funds – up to $1500 per year for approved professional development activities

Paid Time Off

• ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
• 8 annual personal holiday/health and wellness days*
• 11 paid holidays + 6 day paid winter holiday break

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid

Workers Compensation Coverage - $ $3,591.33 per year (depending on class code)

Taxes – 9.8% of salary

At Urban League of Metropolitan Seattle, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.