Quality Specialist
2 days ago
Exhibit and perform Medical Assistant skills, enhancing the doctor/patient relationship within the PFC healthcare offices. Assume an organizational and leadership position, encouraging an optimum environment of communication, performance, and customer service, among fellow employees. A responsible credentialed Medical Assistant, capable of performing and expanding the role of assisting/nursing in the clinic setting. Helping practices meet Quality Payment Program requirements. Communicate with physicians, supporting functions and office employees through regular discussions.
SHIFT AND SCHEDULEFull Time
Monday - Friday
8:00 AM - 5:00 PM
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
• Perform all duties in accordance with established policies and procedures
• Conduct oneself in such a manner that is conducive with a professional office environment
• Dress in such a manner that is conducive with a professional office environment
• Maintain neat and well-ordered work environment
• Assist in the care and maintenance of department equipment and supplies
• Accommodates the various changes in workload by maintaining a flexible personal schedule
• Ensure company is gathering all required data points to maximize our participation for Quality Payment Programs.
• Assist with data collection and appropriate analytical tools, models and processes.
• Participate in the coordination of data analysis required to assess Provider's baseline performance and opportunities.
• Perform special assignments or projects as directed. (Example: gather information, assemble spreadsheets, develop templates).
• Assists in the coordination of operational strategies and activities to ensure the delivery of outstanding quality patient care and services while adhering to regulatory and company guidelines and requirements.
• Triage and assessment of patients
• Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Responding to patients needs for education, doctor referrals, refill of medications
EDUCATION AND EXPERIENCE
• Texas credentialing certificate in Medical Office Assisting preferred but not required.
• Possess the practical and technical knowledge required for his/her job.
• One to two years office experience preferred but not required.
• Medical Terminology knowledge with the ability to read and understand medical records.
PHYSICAL REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
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