Catering and Sales Manager
5 days ago
Key Responsibilities:
- Review and convert confirmed group and event sales files into detailed and accurate Banquet Event Orders (BEOs) and function resumes.
- Serve as the main point of contact for clients following the sales handoff, finalizing event details including menus, setup requirements, timelines, and billing arrangements.
- Coordinate with culinary, banquet, and audiovisual teams to ensure all event specifications are executed according to client expectations and hotel standards.
- Conduct pre and post event meetings and maintain open communication with clients and internal teams throughout the event process.
- Monitor event execution on-site as needed to ensure service standards and quality are maintained.
- Prepare, distribute, and update all event documentation and internal communications in a timely and accurate manner.
- Ensure that all deposits, guarantees, and final payments are received in accordance with contract terms.
- Support the development and maintenance of catering revenue forecasts, event profitability tracking, and post-event analysis.
- Maintain a thorough understanding of hotel capabilities, pricing structures, and service offerings to maximize client satisfaction and revenue opportunities.
- Adhere to all brand, departmental, and local health and safety standards and procedures.
Requirements:
- Bachelor's degree in hospitality, sales, or relevant field
- 3-5 Years Experience in relevant roles within restaurants, hospitality, or luxury environments
- Sales Software proficiency not limited to: Salesforce, Triple Seat, Zoom, Microsoft Office Suite, Google Suite
- Strong selling and interpersonal skills
- Professional, enthusiastic, and dependable team player
- Excellent verbal and written communication skills
- Proven track record of exceeding sales targets and delivering exceptional customer service
- Ability to work irregular hours if needed
- Drivers License required, some travel to our other restaurants and off-site client meetings required
More detail about MARCUS SAMUELSSON RESTAURANT GROUP, please visit
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