Compliance Rate Policy Specialist

Job Details

Working Title: Compliance Rate Policy Specialist / Human Services Program Representative 1

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

• Job ID: 89911
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/28/2025
• Closing Date: 11/12/2025
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / ADSA DS ComplianceCoordination
• Work Shift/Work Hours: Day shift
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 10%
• Salary Range: $ $42.94 / hourly; $61,074 - $89,658 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The Compliance Rate Policy Specialist will:

• Lead implementation of DHS's CFSS transition as the tiered rates SME for self-directed LTSS
• Translate policy into system and contract specifications
• Coordinate multi-agency testing and vendor delivery
• Produce implementation materials for required legal, labor, procurement, and technical review

Responsibilities include:

• Coordinate compliance initiatives for self-directed services that adhere to federal rules as required by the Center of Medicaid and Medicare services, the State and the collective bargaining agreement
• Coordinate, and deliver audience-specific communications and training for program participants, direct support workers, providers, and lead agencies to ensure clear understanding and consistent application of rate and wage requirements under federal, state, and SEIU collective bargaining agreement
• Advise division and department staff on policies, processes, reports, and training for home care and self-directed services participants, families, providers, and lead agencies to ensure participant rights, provider compliance with the SEIU collective bargaining agreement, and adherence to applicable state and federal program and employment laws
• Short-term project support, coverage and back-up, special event support, policy or technical triage, data and reporting assistance, and continuance improvement tasks and other duties as assigned

Qualifications
Minimum Qualifications

**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**

2 years professional experience in policy analysis, compliance, or program administration within health and human services, government, or a related field. Experience must demonstrate the following:

• Experience with and knowledge of relevant policy, program rules, stakeholder contexts, and familiarity with Minnesota's Medical Assistance (MA) long-term services and supports, including Personal Care Assistance Choice, Consumer Directed Community Support, Consumer Support Grant, and Community First Services and Supports
• Experience developing and writing operational protocols, procedures, technical specifications, and implementation artifacts, with general knowledge of business, management, and procurement processes such as RFPs and contract deliverables
• Understanding of Disability Services Division (DSD) priorities, DHS values, and related reform efforts, including working knowledge of federal and state employment laws as they apply to self-directed services

Bachelor's degree in Public Policy, Social Work, Human Services or related field may substitute for 1 year of professional experience OR Master's degree Public Policy, Social Work, Human Services or in related field may substitute for 2 years of experience

Preferred Qualifications

• Analytical reasoning and policy analysis (applies trained techniques and methods to model fiscal and operational impacts)
• Advanced communication; requires written and oral communication skills, translation of technical content for diverse audiences and draft partner communications and decision memos
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint) and ability to learn new systems (Electronic Visit Verification, Medicaid Management Information System, MnCHOICES assessment
• Knowledge of requests for proposal and contracts
• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details
How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at or email For additional information about the application process, go to

Contact

If you have questions about the position, contact Cara Benson at

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at or for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at or email and let us know the support you need.

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