director of facilities

Summary

The Director of Facilities is responsible for the overall leadership, planning, and management of engineering, maintenance, and facility operations for a 1,120-room high-rise hotel. This position helps coordinate campus projects that include a 50-story tower, observation deck, and restaurant, along with a historic train station with 26,000 sq. ft. of meeting space, and a large commercial banquet kitchen supporting high-volume food & beverage operations, weddings, and events.

This role ensures the safe, efficient, and reliable operation of all building systems, including central plant operations, chilled water systems, HVAC, electrical, plumbing, elevators, fire/life safety, and building automation systems, while preserving the integrity of both modern and historic facilities.

Key Responsibilities

• Leadership & Oversight
• Lead, develop, and manage a team of engineers, technicians, and facility staff.
• Foster a culture of safety, accountability, and continuous improvement.
• Oversee scheduling, training, and professional development of the facilities team.
• Operations Management
• Direct daily operations of the physical plant and central energy systems, including chillers, cooling towers, boilers, pumps, and building automation systems.
• Manage HVAC systems for guest rooms, public spaces, meeting/event venues, and high-volume kitchen facilities.
• Ensure efficient operation of elevators/escalators, plumbing, electrical distribution, and emergency power systems.
• Monitor energy usage and implement sustainability initiatives to optimize efficiency and reduce operating costs.
• Facility Maintenance
• Develop and execute preventative maintenance and capital improvement programs for high-rise mechanical systems and historic building assets.
• Ensure compliance with local building codes, health and safety regulations, fire/life safety standards, and environmental requirements.
• Manage vendor relationships and contracts for specialized maintenance, inspections, and repairs.
• Financial & Strategic Management
• Prepare and manage departmental budgets, forecasts, and capital expenditure plans.
• Support long-term property improvement planning, ensuring alignment with ownership and brand standards.

• Negotiate service contracts and manage capital projects related to facilities infrastructure.

• Guest & Stakeholder Relations

• Work closely with hotel leadership, F&B, events, and operations teams to support guest experience and event execution.
• Respond quickly to guest-impacting maintenance issues to minimize service disruptions.
• Act as the primary liaison with regulatory agencies, inspectors, and city officials regarding building operations.

Wellbeing and Benefits

• Full medical benefits at 30 days of employment
• 401K with company match
• Employee Stock Purchase plan
• Paid vacation, holidays, sick days, and extended sick leave
• New child leave, paid family bonding time, and adoption assistance
• Tuition reimbursement
• Free access to Headspace – meditation, recuperation, and rejuvenation

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related field preferred.
• 10+ years of progressive facilities/engineering leadership experience in large-scale hotels, convention centers, or high-rise commercial properties.
• Extensive knowledge of:
• High-rise mechanical systems and vertical transportation.
• Central plant operations including chillers, cooling towers, and boiler systems.
• Chilled water and HVAC distribution systems.
• Building automation systems (BAS).
• Fire/life safety systems and compliance.
• Strong project management experience with capital improvement and renovation projects.
• Proven ability to lead large teams.
• Excellent communication, budgeting, and vendor management skills.
• Ability to work a flexible schedule, including nights, weekends, and on-call rotations.

Core Competencies

• Strategic leadership and operational excellence.
• Strong technical expertise in high-rise and plant operations.
• Commitment to guest satisfaction and service excellence.
• Analytical and financial management skills.
• Collaborative approach with internal and external stakeholders.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.