Franchise Business Coach

8 hours ago

Remote, Oregon, United States The Tox NYC Full time $60,000 - $80,000 per year

Location: Remote with travel to franchise studios as needed

Reports To: Director of Operations

About The Tox:

The Tox is a leading wellness brand redefining the industry through our signature technique and a fast-growing franchise network. We are passionate about empowering individuals to feel confident and aligned in their bodies, and we're seeking a dynamic Franchise Business Coach to help guide our franchisees to long-term success.

Position Summary:

The Franchise Business Coach (FBC) plays a vital role in supporting the operational growth, consistency, and profitability of The Tox franchise locations. This individual will serve as a trusted advisor to franchise owners, providing hands-on coaching, strategic guidance, and performance accountability. The ideal candidate is operationally minded, people-focused, and thrives in a fast-paced, entrepreneurial environment.

Key Responsibilities:

  • Serve as the main point of contact for a portfolio of franchisees, building strong relationships and fostering alignment with brand standards and values.
  • Conduct regular virtual and in-person coaching sessions to support daily operations, financial performance, customer experience, staffing, and local marketing efforts.
  • Analyze studio performance data (e.g. KPIs, client retention, sales targets) and partner with franchisees to identify opportunities for improvement and growth.
  • Provide ongoing training and operational support to ensure execution of The Tox method and business model.
  • Collaborate cross-functionally with HQ departments including Marketing, Education, and Product to ensure franchisees are equipped with current tools and resources.
  • Lead onboarding and launch support for new franchisees, setting a strong operational foundation from day one.
  • Support consistent brand execution across studios by conducting audits and identifying areas for alignment or improvement.
  • Contribute to the development of best practices, playbooks, and tools to support franchise success.

Qualifications:

  • 3+ years experience in franchise operations, multi-unit management, or business coaching (wellness, fitness, or beauty industry preferred).
  • Strong understanding of operational KPIs, financial metrics, and business levers that drive profitability.
  • Excellent interpersonal and communication skills with the ability to build rapport, coach effectively, and drive accountability.
  • Ability to thrive in a dynamic, fast-growing brand with a hands-on, solutions-oriented mindset.
  • Travel required (estimated 25–40%).

Why Join Us?

You'll be part of a vibrant, purpose-driven brand that's transforming the wellness space. At The Tox, we empower our team just as much as we empower our clients and franchise partners—with opportunity, trust, and the tools to grow.

Job Type: Full-time

Pay: $65, $70,000.00 per year

Work Location: Remote

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