Senior Director of Operations
2 weeks ago
TITLE: Senior Director of Operations
SUPERVISOR: Executive Director
DEPARTMENT: Administration
CLASSIFICATION: Salary Exempt
PURPOSE:
The Gordon JCC is seeking a dynamic and experienced
Senior Director of Operations
to lead the organization's administrative, financial, facilities, and IT functions. This role ensures the Gordon JCC operates smoothly every day while driving long-term organizational improvements and advancing our strategic priorities. As a key member of the leadership team, the Senior Director will provide vision, structure, and accountability to help our community thrive in a safe, welcoming, and efficient environment.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in business administration, operations management, or a related field.
- 7–10 years of progressively responsible leadership in operations, project management, finance, or related areas.
- Proven ability to manage cross-functional teams and multiple departments.
- Strong background in budgeting, financial oversight, and capital planning.
- Excellent communication, problem-solving, and organizational skills.
- Nonprofit or membership-based organization experience strongly preferred.
- A passion for working as part of a broader team of professionals dedicated to enhancing Jewish community life in Nashville.
- An understanding of, or willingness to learn about, Jewish community and culture.
PHYSICAL DEMANDS:
- Ability to lift up to 50 pounds.
- Ability to maintain alertness while sitting, standing, or walking for various lengths of time.
DUTIES & RESPONSIBILITIES:
- Implement long-term capital planning processes that support both strategic growth and facility upkeep.
- Partner with the Executive Director and security team to maintain a safe and secure environment.
- Supervise finance, human resources, IT, and administrative operations.
- Ensure sound financial and accounting practices, effective HR systems, and streamlined onboarding and performance management processes.
- Serve as project manager for execution of Gordon JCC's strategic plan.
- Track progress toward key milestones, build accountability systems, and report regularly to leadership and the Board.
- Lead the development of standard operating procedures and strengthen organizational project management practices.
- Facilitate collaboration and communication between departments, and between other senior leaders, to ensure smooth coordination and support for company-wide initiatives.
CRITERIA FOR SUCCESS:
- Operational systems that run smoothly and efficiently.
- Facilities and technology that meet members and staff needs.
- Strategic plan milestones achieved on time and on budget.
- High levels of member satisfaction and engagement.
- Strong collaboration and trust across staff, leadership, and the community.
WHY THE J?
The Gordon JCC is more than a community center — it's a place where people come together to connect, grow, and celebrate. As Senior Director of Operations, you'll play a vital role in shaping the systems and structures that allow our community to flourish. This is an opportunity to apply your leadership and operational expertise in a mission-driven organization that values collaboration, inclusivity, and excellence.
To apply, please submit your resume and cover letter to Executive Director Jesse Feld
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