Sales Operations Business Analyst

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Skillsoft is seeking an experienced Sales Operations Business Analyst to drive operational efficiency through process management, analytics, and cross-functional collaboration. This role combines technical expertise in data analysis and visualization with business acumen to deliver actionable strategies that support organizational goals.

Responsibilities:

• Collect, clean, and analyze sales and operational data from CRM and BI tools.
• Develop dashboards and reports to track KPIs such as pipeline health, revenue growth, and forecast accuracy.
• Conduct business analysis to identify process improvements and efficiency opportunities.
• Maintain a deep understanding of business processes, systems, and data to support decision-making.
• Create and deliver materials for business reviews and executive presentations.
• Provide guidance and support for implementing new processes and systems.
• Manage stakeholder relationships across the organization to ensure alignment and collaboration.
• Participate in project planning and manage ad hoc initiatives.
• Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Skills & Qualification Requirements:

• Bachelor's degree in Engineering, Mathematics, Computer Science, or related field.
• 4+ years of experience in business analysis or business intelligence.
• Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
• Knowledge of sales methodology and processes, including forecasting, pipeline management, and performance KPIs.
• Experience with CRM systems (e.g., Salesforce, Dynamics).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and creative thinking.

Target base salary range for this job requisition is anticipated to be approximately $80,000 - $95,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.