Global Capability Manager, Infrastructure Managed Services

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Rockwell Automation's Global Lifecycle Services Business is seeking a team-oriented, growth-minded, experienced leader to join our Global Contracts Capabilities team. The Global Capability Manager for Infrastructure Managed Services will drive the global business strategy, top-line performance and global profitability for the Infrastructure Managed Services offers including Industrial Data Centers and Managed Services, VersaVirtual Appliance and Managed Services, Managed Secure Remote Access, and Firewall Managed Services.

• Responsible for the profitable global revenue growth of the Infrastructure Managed Services offers
• Lead the Infrastructure Managed Services product management team to set the strategic vision and strategy for new offer development and existing offer improvement using market data, voice of customer, competitive assessments, and feedback from internal stakeholders such as Sales, Delivery and Customer Success.
• Development and communication of a simple, clear, and consistent Infrastructure Managed Services roadmap.
• Partner with global peers in offices such as the Project Management Office, Service Capability Managers, Engineering, Cyber Professional Services and Managed and Support Services, and Functional leaders to execute a disciplined service development, release and improvement process.
• Collaborate with Global Sales and Marketing partners and the Channel to create consistent launch material, generate clear marketing and sales collateral and enablement, and support customer opportunities and engagements as needed to drive the growth of the business.
• Collaborate with regional delivery leaders to understand and resolve operational challenges that may hinder portfolio and delivery excellence.
• Lead product management team to facilitate relationships and partnership details with global partners.
• Develop a strong product management team with well-defined business goals, training and professional development growth objectives and robust succession plans.
• Foster a product management team culture of employee empowerment, accountability, growth, diversity and retaining and attracting top talent.
• Support key M&A activities.
• Drive adherence to planned budget, offer requirements, and schedule for service releases.

• Bachelor's Degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• The ability to travel up to 30% of the time.

• Bachelor's degree in engineering / IT/ Business / Marketing
• Typically requires 5+ years of business and people management experience, preferably in industrial automation, cybersecurity and/or infrastructure domains.
• Understanding of services orientated business including go to market models, business drives and operational requirements.
• Strong product management acumen and experience within the entire product lifecycle from business case development, to launch execution, to obsolescence.
• Experience delivering results through cross-functional partnerships in a matrixed organization.

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

#LI-Hybrid

#LI-DM1

For this role, the Base Salary Compensation is from 135, ,160.00 USD Annual with an annual target bonus of 8% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.