Property Manager

JOB SUMMARY:

The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maintain accurate records of transactions (rent rolls, delinquencies, move-ins/outs, write-offs).
• Prepare annual budgets and monthly financial reports.
• Ensure timely collection, posting, and deposit of rents and fees.
• Reconcile deposits with bank records; coordinate with accounting for accuracy.
• Submit coded A/P invoices; manage petty cash and applicable funds.
• Maximize occupancy through marketing and partner referrals.
• Oversee annual renewals with residents and case managers.
• Submit weekly occupancy reports to Sr. PM and Director.
• Implement efficient workflows within agency guidelines.
• Ensure lease documentation is complete and accurately entered.
• Maintain resident files and administrative paperwork.
• Lead emergency response efforts and submit incident reports.
• Document resident interactions and updates in Yardi.
• Address resident concerns promptly to maintain satisfaction.
• Distribute community notices and enforce policies.
• Initiate legal actions per company and state guidelines.
• Coordinate schedules and assignments with Facilities Manager.
• Monitor property appearance and ensure timely repairs.
• Track service requests and communicate with maintenance.
• Manage vendor relations, scheduling, billing, and insurance.
• Conduct regular property walks and quarterly unit inspections.

OTHER DUTIES:

• Support the Missions, Values, and Vision of Catholic Charities of Dallas.
• Adhere to policies related to boundaries with and protection of clients.
• Complete required abuse prevention training (Safe Environment) and others, as required by program.
• Report suspicious and inappropriate behaviors.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Adhere to procedures related to managing high-risk activities and supervising clients, as applicable.
• Respond quickly and effectively to policy and procedure violations using the organization's disciplinary procedures.
• Provide staff with regular feedback regarding abuse risk prevention and a healthy reporting culture.
• Ensure required abuse prevention practices are followed and a healthy reporting culture is maintained
• Work with volunteers in your programs to ensure a positive experience for the clients we serve and the volunteer. This may include some elements of supervision, training, and feedback on performance for some volunteers in your program, depending on the project at hand.
• Other duties as assigned by supervisor.

EDUCATION & TRAINING:

• Bachelor's degree preferred.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Position requires a minimum of 5+ years Property Manager experience
• Position requires a minimum of 2+ years as a Leasing Consultant
• Yardi experience preferred
• LIHTC and Voucher experience required
• Achieve Fair Housing certification prior to interaction with prospects or residents
• Excellent interpersonal and communication skills; verbal and written communication skills
• Ability to respond to common inquires or complaints from clients, regulatory agencies, or members of the business community
• Ability to effectively interact with individuals from diverse cultures and ethnicities
• Computer literate and experience with MS Office suite of products
• Strong organizational and time management skills required
• Ability to multitask, work well under pressure and adapt to changes
• Ability to meet deadlines and stay on task · Ability to work nights and weekends as needed

OTHER REQUIREMENTS: (background check, driving record, language, physical)

Background Check: This position requires a criminal background check

Physical demands: N/A

Driving Record: N/A

Health: N/A

Language requirements: Bilingual English/Spanish preferred

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person