Senior Manager of Product Management

4 days ago

Dallas, Texas, United States Insight Global Full time $150,000 - $200,000 per year

What You'll Need

  • 8+ years of product management experience, including
    B2C and ops-facing retail/QSR/hospitality technology
    .
  • 1–3 years of
    people management experience
    , including hiring and performance management.
  • Proven success building and scaling
    omnichannel customer-facing products
    across multiple countries.
  • Experience working with
    UX research and design teams
    , with a strong grasp of design thinking and its impact on business KPIs.
  • Strong cross-cultural collaboration skills; ability to thrive with international teams and partners.
  • Multilingual fluency and multicultural life/work experience highly valued.
  • Analytical and data-driven mindset, balancing guest experience with business outcomes.
  • Exceptional communication and stakeholder management skills.
  • Comfortable delivering across
    onsite and online product experiences
    , with fluency in modern technology architecture and AI-infused creativity.

Global Product Management Lead – International Technology Team

We're looking for a
global-minded, user-centric leader
to join our international technology team as a
Manager of Product Management
. This role will lead a team of 3–5 product managers and UX designers, driving strategy and execution across digital and operational products that delight guests, empower franchise partners, and scale across diverse markets.

You'll collaborate with engineering, design, operations, and franchisees to ensure our technology reflects the richness of the cultures and communities we serve. You'll be responsible for growing our footprint in existing countries, enabling new market entries, and delivering measurable business outcomes.

Key Responsibilities

  • Define and drive the
    vision, strategy, and roadmap
    for international omnichannel products—spanning both
    physical retail/restaurant
    and
    digital experiences
    .
  • Lead product discovery, experimentation, and
    UX research/design collaboration
    to uncover guest and operator needs worldwide.
  • Translate insights into clear product requirements, KPIs, and prioritized roadmaps focused on
    user journeys and business outcomes
    .
  • Partner with global franchise teams to adapt and scale solutions across markets while maintaining brand consistency.
  • Track success through adoption, satisfaction, operational efficiency, and revenue growth.
  • Mentor and develop product managers—
    hiring, grooming, promoting, and managing performance
    .
  • Champion
    design thinking
    as a strategic driver for product development and customer experience.
  • Demonstrate
    executive presence
    and communicate effectively across all levels of the organization.
  • Lead with empathy and cultural fluency, leveraging a
    multicultural background
    and ideally
    multilingual capabilities
    .

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