Workshop Supervisor

3 days ago

Remote, Oregon, United States Platinum Motors Full time $60,000 - $80,000 per year

Overview

We are seeking a dynamic and experienced Workshop Manager to oversee our operations and ensure the highest standards of service and efficiency. The ideal candidate will possess strong leadership skills, a passion for customer service, and a comprehensive understanding of retail management. This role requires effective communication and organizational skills to manage a team, drive sales, and maintain inventory control within our workshop environment.

Responsibilities

  • Lead and supervise workshop staff, providing guidance and support to ensure optimal performance.
  • Manage employee orientation, training & development, and performance evaluations to foster a productive work environment.
  • Oversee daily operations including scheduling shifts, managing payroll, and ensuring compliance with company policies.
  • Coordinate inventory management processes including purchasing, stocking, and inventory control to meet customer demands.
  • Implement effective merchandising strategies to enhance product visibility and drive sales.
  • Maintain high standards of customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Conduct interviews for new hires and assist in recruiting efforts to build a strong team.
  • Utilize retail math for budgeting, pricing strategies, and sales management to maximize profitability.
  • Ensure proper cash handling procedures are followed during transactions at the point of sale (POS).
  • Foster a positive work culture that encourages teamwork, communication, and employee engagement.

Experience

  • Proven experience in retail management or a similar supervisory role is essential.
  • Strong background in customer service with the ability to handle various customer interactions professionally.
  • Demonstrated skills in negotiation, leadership, time management, and organizational capabilities.
  • Familiarity with bookkeeping practices and administrative tasks related to workshop operations.
  • Experience with inventory management systems and cash handling procedures is preferred.
  • Bilingual or multilingual abilities are a plus to enhance communication with diverse clientele.
  • Knowledge of marketing strategies relevant to retail sales is advantageous. Join our team as a Workshop Manager where you can make a significant impact on our operations while developing your career in a supportive environment.

Job Type: Full-time

Work Location: Remote

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