Warehouse & Operations Utility Associate (Full-time)

Position Summary

The Warehouse & Operations Utility Associate role is a flexible role within the operations that includes warehouse operations, manufacturing operations, sales support, and gun processing. The individual will work as operator, picker, packer, shipper, trainer, showroom associate, sales support stager, and inventory support associate. Flexibility & versatility are expected in this role.

Essential Duties and Responsibilities

• Scanning incoming and outgoing packages coming from warehouse and staging area to prepare for the OSA's delivery or pick-up preparation.
• Completes quality control checks for verification of quantities and items.
• Organize Orders for OSA pick-up, stagged orders, our internal/external deliveries, show room pick-up. Ensures the correct shipping method is selected.
• Find and move orders switched from staging to ship.
• Provide support to the showroom to locate orders.
• Help customers/OSAs load orders into vehicles/trucks.
• Completes all documentation (inbound/outbound) daily to ensure the demo warehouse area is neat and organized at all times.
• Fills in for vacations, leaves of absences, or vacant positions in the warehouse. This includes working as picker, packer, receiver, shipper, inventory, and/or returns associate.
• Travels to satellite locations as assigned, to provide support and/or training to on operations processes (SOPs).
• Provides updates to the department manager/supervisor they are supporting each day and communicates any issues accordingly.
• Complies with all Witmer Public Safety Group Policies and Procedures.
• Performs any other duties or projects assigned by the management team.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Minimum of two years of college, prefer bachelor's degree in business or supply chain management.
• Minimum of three years' experience in a warehouse operation
• 1-3 years of experience preferred in people management.
• Must be able to communicate quickly and effectively with all members of the shift as well as with management, customers and vendors.
• Must be proficient in Microsoft Office (Excel/Word/Outlook/Teams).
• Must be capable of managing and training all team members on an on-going basis.
• Excellent communication, organization, and time management skills.
• Ability to manage and prioritize one's own workload, meeting all required deadlines.
• Excellent multi-tasker, with ability to switch priorities quickly as needed.
• Ability to independently handle stress and maintain a mature problem-solving demeanor, setting a good example for the team, and maintaining a positive attitude when challenges arise.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Join Our Mission to Equip Heroes

At Witmer Public Safety Group, we don't just sell products; we empower heroes. Our customers – firefighters, law enforcement officers, and medics – are the ones who show up when the stakes are highest. We ensure they have the best gear to do their jobs. If you're passionate about making a difference, love dynamic environments, and are ready to lead with strategic vision, we want you

---