Applications Manager

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more Apply today to #BecomeOceanFirst and make an impact in the local community

About Your Role
The Applications Manager -- Business manages the EA team to support key applications, business processes and information systems throughout the Bank. The AM will strategize with the business lines to increase efficiency and return on investment through increased adoption of technologies. The AM provides oversight and regular direction to the team to accomplish projects, and regularly communicates progress to management. This position works closely with vendors and other IT departments to support the needs of the business line, meet service level standards, and provide ongoing education on applications and processes across the Bank.

What You Will Do

• Lead the development of a centralized services approach around the Bank applications and processing systems. Through a partnership with key technical business owners, work to enhance efficiencies in tasks and workflow environment.
• Manage pods of IT professionals including specialists and analysts, ensuring effective collaboration and efficient project delivery. Specifically in the Commercial and Community Bank, Treasury Management and Retail.
• Reinforce the team's use of approved systems of documentation, including Azure DevOps and OFBNow.
• Oversee the integration and management of SalesForce, including Financial Services Cloud, to enhance customer relationship management and streamline financial services operations.
• Serve as project manager for complex projects with cross-bank impact. Provide ongoing direction to keep all projects moving to completion, including coordinating work with vendors and holding them accountable.
• Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for applications development.
• For the Business team, lead the training effort for ongoing enhancements and onboarded employees for assigned business lines.
• Facilitate the integration of applications with existing systems, ensuring seamless data flow and compatibility with other software platforms.
• Considered a subject matter expert on assigned business lines processes and procedures.
• Identify and resolve issues concerning data accuracy. Provide ongoing reports on the effects of different strategies and observe any trends or issues to raise with senior management.
• Stay up to date with emerging technologies and industry trends, evaluating their potential impact on the organization, and making recommendations for innovation and improvement.
• Provide guidance, leadership, and expertise to staff. Create development opportunities and ensure necessary training and tools are provided. Ensure that timely and meaningful performance management is administered to all team members.
• Maintain compliance wth the Bank's data governance, information security and change control programs.
• For Core team, oversee disaster recovery critical system testing for supported servers and applications.
• For Core team, maintain EA's Business Continuity Plan, completing risk assessments, plan updates and walk-through testing as required.