Retail Customer Service Specialist

4 days ago

Stillwater, Minnesota, United States Sherwin-Williams Full time $30,000 - $40,000 per year
Description

The individual selected for this role will be expected to work at Store #3051, located at: 14450 N. 60th Street, Stillwater, MN 55082 and other stores within a 15 mile radius. 

This is a Full-Time job.

Starting Pay: $18.78/hr or based on relevant experience. 

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.


  Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales 


Qualifications
Minimum Requirements:
  • Must be at least eighteen (18) years of age 
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position 

Preferred Qualifications:
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Property Records Principal Specialist

    7 hours ago

    Stillwater, Minnesota, United States Washington County, MN Full time $70,000 - $85,000 per year

    JOB SPECIFICSThe Washington County Property Records Division is seeking a skilled and detail-oriented team player to fill the role of Property Records Principal Specialist. This position involves performing advanced research and analysis related to property parcels, including interpreting plats, surveys, and property splits. The specialist will review,...

  • Automotive Service Technician

    1 day ago

    Stillwater, Minnesota, United States Tire Pros & Wheel Experts Full time $40,000 - $60,000 per year

    Benefits: 401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offCompany OverviewAt Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive...

  • General Manager

    2 days ago

    Stillwater, Minnesota, United States SILVER THERAPEUTICS Full time $70,000 - $100,000 per year

    Position Overview: Silver Therapeutics' General Manager (GM) leads our dispensary operations. This role is pivotal in shaping the in-store experience and ensuring operational excellence across all aspects of the dispensary's functioning. The GM will be responsible for managing all day-to-day operations including opening and closing the store, inventory...

  • Health and Beauty Category Manager

    2 weeks ago

    Stillwater, Minnesota, United States UNFI Canada Full time $80,000 - $120,000 per year

    PurposeThe Category Manager is responsible for driving growth and profitability within assigned categories by leveraging advanced data analytics and strategic insights. Utilizing tools such as Nielsen data, the Category Manager will create and execute comprehensive category strategies to enhance sales, gross dollars, and market share. This role requires a...

  • Licensed Outpatient Therapist

    3 days ago

    Stillwater, Minnesota, United States Minnesota Mental Health Clinics Full time $66,000 - $87,000 per year

    Minnesota Mental Health Clinics (MMHC) has provided quality outpatient mental health services to clients in the Minneapolis and St. Paul metro area for over 35 years. We believe that in order to provide excellent, client-centered service, we as an organization must support our providers in ways that enable them to put their clients first.Offices in Chaska,...

  • Front Desk Supervisor Wed-Sun 3pm-11pm

    4 days ago

    Stillwater, Minnesota, United States Lora Full time $36,000 - $42,000 per year

    We are looking for a Hotel Front Desk Supervisor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Supervisor responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience...

  • Cyber Security Consultant

    3 hours ago

    Stillwater, Minnesota, United States Enhanced Information Solutions Full time $100,000 - $120,000 per year

    Are you a motivated, technical Cybersecurity professional with experience in Industrial Control System (ICS) and Operational Technology (OT) environments? As a Cybersecurity Consultant for Enhanced Information Solutions (EIS), you will provide a variety of services to customers with an emphasis on networking, architecture, and policy development.For over 25...

  • Orthodontic Office Marketing/Scheduling Coordinator

    4 days ago

    Stillwater, Minnesota, United States Falls Orthodontics Full time $50,000 - $70,000 per year

    We are looking for a scheduling and marketing coordinator that can provide A+++ level customer service as a scheduling coordinator on patient days. Are you our missing puzzle piece??? We are growing and need your help Here are the details of what we are looking for:1) A+ Customer service wizard - we see patients 2-3 days a week at two locations (Stillwater...

  • Audiologist

    4 days ago

    Stillwater, Minnesota, United States Stillwater Medical Group Full time $60,000 - $90,000 per year

    We are looking for a part-time Audiologist to join our team in Stillwater The position is responsible for providing hearing impairment testing and making recommendations for the appropriate treatment plan. The Audiologist acts as a professional resource for primary care clinicians. This position is expected to support the mission, goals and objectives of the...

  • Housekeeping Supervisor/Inspector/housekeeper Part time

    2 weeks ago

    Stillwater, Minnesota, United States Lora Full time $36,000 - $44,000 per year

    We are looking for a Housekeeping Supervisor to help lead our team of room attendants and ensure we provide excellent customer service. The housekeeping supervisor responsibilities include cleaning guest rooms, assigning rooms, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should...