Sr. Account Manager
2 weeks ago
For decades, DTN has been the silent force behind some of the world's most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don't follow trends—we set the standard for precision, trust, and operational impact.
DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we're accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world's most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.
J
ob Description:
DTN is seeking a
Sr.
Account Manager
to serve as the strategic owner of key client relationships, driving long-term success and revenue growth. In this role, you'll act as a trusted advisor to your customers—building deep partnerships, identifying new opportunities, and expanding account value through consultative cross-sell and upsell initiatives. You'll ensure DTN's solutions continuously align with evolving customer needs, fostering both retention and growth.
What You'll be Responsible for:
Account Ownership & Relationship Management:
- Serve as the primary point of contact for assigned client accounts
- Build strong, trusted relationships with key stakeholders, acting as a strategic consultant
- Maintain a deep understanding of client needs, challenges, and business objectives
- Build strong, meaningful Territory & Account Plans
- Provide proactive recommendations, introducing new solutions that add value and drive engagement
- Have a deep understanding of Agriculture
- Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
Sales Growth, Cross-Selling & Upselling:
- Identify the need to bring in additional DTN expertise and solution engineer resources for ongoing account expansion.
- Identify cross-selling and upselling opportunities to expand account value
- Conduct regular business reviews with clients to uncover unmet needs
- Strategically introduce new products, services, and solutions that align with client goals
- Collaborate closely with sales, marketing, and product teams to optimize client offerings
- Negotiate contract renewals above a set threshold, ensuring continued success and profitability
Hunt for Additional Opportunities:
- Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback
- Identify potential referrals, partnerships, and expansions within existing accounts
- Stay ahead of industry trends to recommend solutions that differentiate DTN
What You Will Bring to the Position:
- 5+ years of experience in software and/or SaaS sales, account management, or B2B client relations
- Proven success driving revenue growth through strategic cross-selling and upselling initiatives
- Exceptional communication, negotiation, and relationship-building skills with executive-level stakeholders
- Highly self-motivated with a strategic, consultative, and proactive approach to account management
- Proficient in Salesforce for lead tracking, pipeline management, and forecasting
- Adaptable and agile, able to thrive in a fast-changing business environment
- Professional presence and a customer-first mindset in every interaction
What You Can Expect from DTN:
- Competitive Salary
- Unlimited PTO
- Collaborative and dynamic work environment.
- Flexible working hours
- Remote work model
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $78,750 and $105,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market-competitive variable pay and benefits.
About DTN:
DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world.
At DTN, we value
clarity,
trust
, and
action
. We're a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do.
- Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable.
- Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.
- Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts.
- Future-Forward: We see what's coming- and we're ready. We help customers lead through change with smarter decisioning.
Recruitment Fraud Notice:
DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.
If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam.
DTN is an Equal Opportunity Employer.
We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
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