Maintenance Technician

Location

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with putting residents first. We're expanding to bring clean, safe, attractive, and affordable housing to more families across new markets. With over 20,000 homes, multiple build-to-rent communities, and more on the horizon, we're not just a leader in the single-family rental space, we're a company that truly cares about the people and communities we serve.

As a division of Brookfield, Maymont Homes is growing fast and making an impact. Join us to shape a brighter future for our residents while advancing your career with a purpose-driven team.

Job Description

Position: Maintenance Technician

Location: Charlotte, NC

Primary Responsibilities: The Maintenance Technician is responsible for repairs, renovations, and maintenance of Maymont's single-family rental homes, ensuring a clean, safe, and functional environment for residents.

Skills & Competencies: 

• 3+ years of maintenance experience
• Knowledge of residential systems and demonstrated repair aptitude
• HVAC, Plumbing, Electrical, and Appliance knowledge (preferred)
• Strong customer service and organizational skills
• Ability to utilize technology (iPhone, iPad) to communicate and complete work orders.
• Experience with Microsoft Outlook/Teams or similar email/messaging platforms.
• Valid Driver's License (Required)
• Reliable transportation (mileage reimbursement provided for supply pick-up and job site travel)
• Basic personal set of tools (Required)

Essential Job Functions: 

• Perform preventative, corrective, deferred, and emergency maintenance across properties
• Complete and document work orders promptly using company-issued mobile devices
• Meet performance metrics for work order completion, repair quality, and resident satisfaction
• Follow OSHA and company safety standards; report unsafe conditions promptly
• Provide professional, respectful, and empathetic service to residents as the company's primary field representative
• Maintain a courteous and professional demeanor with residents, vendors, and colleagues
• Currently does not require on-call or emergency work, but may in the future.
• Perform other duties as assigned by supervisors or dispatch.

Key Metrics & Responsibilities 

• Daily and weekly work order completion rate
• Number of rescheduled service appointments
• Number of repeat visits to resolve the same issue
• Resident satisfaction with maintenance experience

Physical Requirements 

• Capable of working extended hours, to include evenings, weekends and holidays as necessary. 

• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed. 

• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone. 

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. 

• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. 

• Must be able to work in small and confined spaces for extended periods of time. 

• Must have finger dexterity for typing/using a keyboard. 

Environmental Requirements 

• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. 

• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties 

• Reliable transportation to meet schedule work environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Why work for Maymont Homes ​?

Our Mission – "We Positively Impact the Lives in the Communities We Serve". We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT