Licensing Support Specialist

Let's grow together
Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers navigate unexpected circumstances that may disrupt their plans.

As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.

Ready to be the behind-the-scenes hero who keeps everything running smoothly? Travel Guard is hiring a Licensing Coordinator in our Stevens Point, WI or Houston, TX office. As our Licensing Coordinator, you'll be the go-to expert for licensing and compliance, partnering with our sales team and distribution partners to make sure they are operating in a compliant manner. From setting up new accounts to updating key demographics, you'll be the organizational powerhouse we rely on. If you love juggling tasks, solving puzzles, and making sure every "i" is dotted and "t" is crossed, this is your moment to shine and we want to talk to you

What's the job?

• You'll partner with distribution partners and sales team to ensure licensing meets state requirements.
• You'll update demographic changes on licenses for distribution partners.
• You'll work with internal partners (finance team and distribution center) for returned commission checks, research, contact, and update necessary demographic information.
• You'll set up new accounts and assist with licensing, if needed.
• You'll complete license applications (online and/or paper), request checks, and set follow-ups.
• You'll ensure compliance with state regulations based on how the customer is operating.

What are we looking for?

• You'll possess a High School diploma or equivalent.
• You'll have a strong attention to detail and be meticulously organized.
• You'll display exceptional written and verbal communication skills.
• You'll possess the ability to effectively work across multiple computer screens and programs.
• You'll have working knowledge of Microsoft Office programs – Word, Excel, and Outlook.

Why choose us?
We value optimism, caring, togetherness, reliability, and determination.

We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.

Job flexibility
. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth
. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community
. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 19 days) along with volunteering leave and a comprehensive paid parental leave scheme.

Investing in your health and your future.
We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion
. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let's go great places together