Product Manager

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Product Manager you will lead the development of a next-generation utilization management (UM) solution powered by large language models (LLMs) that enhances clinical decision-making and improves operational efficiency. This role is critical to defining the vision, strategy, and roadmap for key products within our portfolio with a focus on shaping technical strategies and integrating cutting-edge technology into impactful healthcare products. The ideal candidate brings a blend of strategic thinking, technical expertise, and market-driven insights to shape innovative and scalable impactful technology solutions.

You will:

• Translate market problems and customer needs into actionable product requirements and user stories.
• Define and execute product strategy and roadmaps aligned with company goals and customer needs.
• Lead cross-functional teams (engineering, UX, clinical, marketing) through the product lifecycle—from ideation to launch and iteration.
• Conduct market research, user interviews, and competitive analysis to inform product decisions.
• Collaborate with stakeholders to prioritize features based on impact, effort, and strategic alignment, translating business and user needs into detailed product requirements and user stories.
• Track and report on product performance using data to drive continuous improvement.
• Serve as the voice of the customer, championing user needs in every phase of development.
• Ensure solutions align with healthcare regulations and compliance requirements.
• Work closely with client-facing teams to support go-to-market efforts and gather customer feedback.

What We're Looking For:

• Exceptional communication and cross-functional leadership skills, with the ability to influence teams across internal teams, create presentations and present to external audiences including customers, prospects, and industry workgroups.
• Bachelor's degree in Business, Healthcare Administration or a related field; equivalent experience will be considered. Advanced degrees (e.g., MBA, RN, MPH, MHA) are a plus, but not required.
• 5+ years of experience in product management, preferably in healthcare technology or health information-focused products, with at least 2 years in customer-facing solutions.
• Proven ability to define, deliver, and manage high-impact products in agile environments, utilizing product management tools.
• Strong analytical, problem-solving, decision-making, and product prioritization skills.
• Strong understanding of utilization management workflows, medical necessity criteria, payer operations, and clinical decision making.
• Familiarity of healthcare interoperability standards and clinical data formats (e.g., HL7, FHIR, CCD, X12) and data-powered products involving AI, LLM, and/or NLP are a plus

Licensure/Certifications/Registrations/Permits:

• Pragmatic Marketing certifications are a plus but not required

Other Qualifications:

• Proven product launch experience, particularly in enterprise healthcare software.
• Knowledge of guideline-driven decision support systems and healthcare workflows. Familiarity with Electronic Medical Records (EMRs) or clinical content platforms is highly desirable.
• Agile/Scrum proficiency, with experience using tools like Jira and Confluence.
• Strong customer focus, with the ability to translate insights into actionable features.
• Enthusiasm for continuous improvement, learning, and innovation in healthcare technology.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Pay Range:
$119,000-167,000

Other compensation:
Bonus Eligible

Perks & Benefits:
Remote work

Medical, dental, vision, life, and disability insurance

401K retirement plan; flexible spending and health savings account

15 days of paid time off + additional front-loaded personal days

14 company-recognized holidays + paid volunteer days

up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave

LGBTQ+ Health Services

Pet insurance

Check out more of our benefits here:

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.

MCG Health is a Seattle, Washington-based company and is considering remote candidates with some light travel.

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.