Social Services Coordinator

Pay Range: $72,571 - $89,419 / annual

Schedule: Monday - Friday

Are you passionate about supporting older adults in living safely, independently, and with dignity? We are seeking a compassionate and skilled Geriatrics Social Services Coordinator with demonstrated experience in Geriatric/Senior Living to join our team and play a key role in enhancing the well-being and quality of life for our residents.

In this vital position, you will coordinate assessments, planning, and access to services, ensuring residents receive the support they need to thrive. Working closely with cross-functional teams, you'll help residents meet Conditions of Occupancy while fostering a strong sense of community. If you are driven by values such as Caring, Collaboration, and Integrity, and want to make a meaningful impact, we invite you to apply.

What You'll Do

• Welcomes and connects new residents to the community to build rapport and introduce available community and external services, including health care and support groups.
• Educates new residents on community safety measures including pendants and apartment motion sensors.
• Collaborates with residents to assess, plan, implement, and document support needs, coordinating resources from within the community and external partners (e.g., home care, home health, hospice, mental health services, and case management firms)
• Ensures key documents [e.g., Vial of Life, Physician Orders for Life Sustaining Treatment (POLST), Durable Power of Attorney (DPOA) and Personal Representative/ Executor information) are accurate, up to date, and properly stored in master database.
• Collaborates with cross-functional teams, including resident committees, and facilitates regular cross-departmental team meetings to support resident well-being and safety.
• Assures prudent utilization of identified resources by evaluating the options available and balancing cost and quality to assure optimal well-being and financial outcomes.
• Advises residents and families on issues of transition and end of life choices, ethical concerns, powers of attorney, and guardianship. Serves as a resource and referral for complex, technical, or legal questions.
• Respects, honors, and supports resident end of life choices, including Death with Dignity or Voluntarily Stopping Eating and Drinking.
• Manages the continuum of care with KPI and OKR metrics and creates monthly reports.
• Works with prospective Assisted Living (AL) resident/DPOA, and AL Sales and Outreach Manager to coordinate financial screen and admission process for transition to AL.
• Supports transitions from Independent Living (IL) to Assisted Living and works with the AL team to ensure a smooth transition.
• Collaborates with the AL team for transitions of short-term stay residents back to Independent Living (IL) to ensure residents have applicable support services in place and can meet the Conditions of Occupancy.
• Provides input to AL resident assessments and collaborates with interdepartmental teams on resident and program needs.
• Collaborates with the Sales department on referrals and outreach opportunities.
• Networks and fosters relationships with outside educational and resource entities that relate to issues of aging, mental health, and allied services.
• Prepares and presents topics of importance to residents and staff.
• Responsible for supporting Horizon House's Continuum of Care model and utilizing the Conditions of Occupancy to manage the continuum of care.
• Establishes relationships with hospital and skilled nursing facility partner discharge planners and follows up on residents in these settings to confirm discharge plans and alignment with Conditions of Occupancy for a return to IL or transition back to AL.

The Ideal Candidate will possess the following qualifications:

• Bachelor's degree in Social Work from an accredited institution with direct and recent Geriatric experience OR a minimum of five years' recent experience as a Certified Geriatric Case Manager.
• Minimum three (3) years' experience in serving older adults in a community-based setting is required.
• Understanding and demonstrated experience in working with older adults, dementia, aging issues, complex family dynamics and transition plans.
• Familiarity with Assisted Living and interdisciplinary team approach, knowledge of community services and programs. (preferred)
• Working knowledge of Window's based computer systems and Microsoft office products.

Please apply online and find out more about Horizon House on our website at

Horizon House is more than a place to work. It is an opportunity to build a career in a dynamic community dedicated to wellbeing, life fulfillment, and purposeful living in a diverse community. We are looking for future team members who understand that new ideas are welcomed and meant to build and improve on old traditions. We care, we listen, and we value our employees and demonstrate this in everything we do. At Horizon House we foster meaningful work on a diverse team by using the power of an employee driven workplace to enhance wellbeing. Join our team and help make a difference in someone's life every day.

Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Additional Information

Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer. Additional information can be found here.

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check, and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email or call with the nature of your request.