Artificial Intelligence Engineer

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

: In this role, you will be responsible for launching and implementing GenAI agentic solutions aimed at reducing the risk and cost of managing large-scale production environments with varying complexities. You will address various production runtime challenges by developing agentic AI solutions that can diagnose, reason, and take actions in production environments to improve productivity and address issues related to production support.

What you'll do:

·Build agentic AI systems: Design and implement tool-calling agents that combine retrieval, structured reasoning, and secure action execution (function calling, change orchestration, policy enforcement) following MCP protocol. Engineer robust guardrails for safety, compliance, and least-privilege access.

·Productionize LLMs: Build evaluation framework for open-source and foundational LLMs; implement retrieval pipelines, prompt synthesis, response validation, and self-correction loops tailored to production operations.

·Integrate with runtime ecosystems: Connect agents to observability, incident management, and deployment systems to enable automated diagnostics, runbook execution, remediation, and post-incident summarization with full traceability.

·Collaborate directly with users: Partner with production engineers, and application teams to translate production pain points into agentic AI roadmaps; define objective functions linked to reliability, risk reduction, and cost; and deliver auditable, business-aligned outcomes.

·Safety, reliability, and governance: Build validator models, adversarial prompts, and policy checks into the stack; enforce deterministic fallbacks, circuit breakers, and rollback strategies; instrument continuous evaluations for usefulness, correctness, and risk.

·Scale and performance: Optimize cost and latency via prompt engineering, context management, caching, model routing, and distillation; leverage batching, streaming, and parallel tool-calls to meet stringent SLOs under real-world load.

·Build a RAG pipeline: Curate domain-knowledge; build data-quality validation framework; establish feedback loops and milestone framework maintain knowledge freshness.

·Raise the bar: Drive design reviews, experiment rigor, and high-quality engineering practices; mentor peers on agent architectures, evaluation methodologies, and safe deployment patterns

Role Requirements: understand what skills, experience, and qualities you are looking for.

ESSENTIAL SKILLS

1. 5+ years of software development in one or more languages (Python, C/C++, Go, Java); strong hands-on experience building and maintaining large-scale Python applications preferred.
2. 3+ years designing, architecting, testing, and launching production ML systems, including model deployment/serving, evaluation and monitoring, data processing pipelines, and model fine-tuning workflows.
3. Practical experience with Large Language Models (LLMs): API integration, prompt engineering, fine-tuning/adaptation, and building applications using RAG and tool-using agents (vector retrieval, function calling, secure tool execution).
4. Understanding of different LLMs, both commercial and open source, and their capabilities (e.g., OpenAI, Gemini, Llama, Qwen, Claude).
5. Solid grasp of applied statistics, core ML concepts, algorithms, and data structures to deliver efficient and reliable solutions.
6. Strong analytical problem-solving, ownership, and urgency; ability to communicate complex ideas simply and collaborate effectively across global teams with a focus on measurable business impact.
7. Preferred: Proficiency building and operating on cloud infrastructure (ideally AWS), including containerized services (ECS/EKS), serverless (Lambda), data services (S3, DynamoDB, Redshift), orchestration (Step Functions), model serving (SageMaker), and infra-as-code (Terraform/CloudFormation).

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified by Great Place To Work, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy )

Our Commitment to Environment:

Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

o Health Insurance with Dental & Vision

o 401K Plan

o Life Insurance, STD & LTD

o Paid Vacations & Holidays

o Paid Parental Leave

o FSA Dependent & Limited Purpose care