Food Service Team Member

Responsibilities:

• Customer Service: Provide excellent customer service and a positive experience to ensure customer satisfaction, including greeting customers and answering questions as needed.
• Food Preparation: Prepare and cook a variety of food products, including meats and vegetables, following established recipes to ensure consistent quality, taste, and presentation. Assist kitchen personnel with cooking, weighing, packaging, labeling, and pricing.
• Display Maintenance: Maintain fresh and appealing displays by keeping cases, shelves, and displays clean and well-stocked, regularly checking product freshness and quality, and adhering to quality control standards.
• Equipment Operation: Operate equipment and serve products in the Food/Kitchen/Juice Bar area, including preparing food, juices, coffee, specialty drinks, and smoothies.
• Inventory Management: Ensure timely management of inventory, including ordering, stocking, and maintaining sufficient levels of prepared products for smooth service, while adhering to food safety standards by stocking and rotating prepared foods.
• Compliance and Safety: Adhere to all federal, state, and company regulations regarding product freshness, safety, refrigeration, and sanitation, maintaining a clean, safe, and sanitary working environment.
• Team Collaboration: Assist in training associates and foster a team-oriented environment, while effectively communicating expectations and responsibilities.
• Reporting: Maintain daily temperature logs and kitchen setup station logs, submitting them at the end of each shift to the manager on duty.
• Sales Techniques: Utilize suggestive selling techniques to maximize sales while ensuring compliance with established policies and procedures.
• General Duties: Perform other duties as assigned by management.

Skills & Qualifications:

• Age Requirement: Minimum of 18 years of age required.
• Education: High School Diploma or GED required; Food Handler certification is required, with preference for additional certification.
• Experience: Minimum 2 to 3 years of related high-volume cooking or restaurant experience preferred.
• Language: Bilingual (English and Spanish) preferred.
• Physical Requirements: Ability to lift up to 40 lbs and occasionally up to 50 lbs; must be able to stand or walk for extended periods and perform various physical tasks, including bending and kneeling.
• Communication Skills: Ability to communicate effectively in both written and verbal forms, promoting a positive team environment and effectively engaging with team members and customers.
• Mathematical Skills: Basic math skills for following recipes and managing inventory.
• Technical Skills: Ability to safely operate hazardous tools and equipment (e.g., mixers, commercial ovens, knives), read and operate digital equipment, and use precision and non-precision hand tools.
• Adaptability: Ability to learn new systems, methods, or processes and work flexible schedules, including weekends and holidays.
• Training: Typically involves on-the-job training.
• Mathematical Skills: Basic math skills for following recipes and managing inventory.

Work Environment: Work is primarily performed in a retail store setting, with exposure to hot surfaces, extreme cold, damp conditions, and cleaning agents. The noise level is typically quiet to moderate.

This position is ideal for individuals who are passionate about food service, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer experiences.

El Rio Grande Latin Market is an Equal Opportunity Employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.