Vice President Operations

Confidential Search

Vice President of Operations (Integrator)

Location: Atlanta, GA (On-Site, Full-Time)

Industry: Home Improvement Retail & E-Commerce

About the Company:

We are conducting a confidential executive search on behalf of a fast-growing, privately held company in the home improvement retail and e-commerce sector.

Founded more than a decade ago, the company has grown from a regional retailer into a factory-direct business model with multiple retail locations and a rapidly expanding e-commerce presence. With ambitious plans to scale, the organization is seeking a Vice President of Operations (Integrator) to help build the systems, processes, and leadership capacity required for the next stage of growth.

The Role: Vice President of Operations (Integrator)

The VP of Operations serves as the Integrator within the EOS framework, partnering with senior leadership to translate strategic vision into operational results. This executive will strengthen systems, enforce accountability, and drive performance across the organization while ensuring alignment of people, processes, and technology.

The ideal leader thrives in a high-change, high-pressure environment, making confident decisions quickly and anticipating challenges before they arise. They are a natural delegator who keeps momentum by architecting scalable solutions and systems, rather than getting lost in the details. This individual communicates in a clear, direct, and factual way, while also demonstrating strong people-reading skills to place the right individuals in the right seats and coach them toward higher performance.

Success in this role requires balancing operational leadership, technology fluency, and e-commerce expertise with the ability to adapt quickly to shifting priorities. The VP of Operations will combine analytical rigor with entrepreneurial agility, driving execution with urgency, discipline, and accountability.

Key Responsibilities:

• Lead and align all operational functions, including retail, e-commerce, supply chain, warehouse, and customer service.
• Strengthen and optimize e-commerce operations, digital platforms, and technology systems to support growth.
• Build and refine SOPs, processes, and accountability systems to scale effectively.
• Operate effectively within the EOS framework, ensuring consistent execution and alignment across departments.
• Coach and develop managers, place the right people in the right seats, and instill a culture of performance and accountability.
• Anticipate bottlenecks, adapt quickly, and drive problem-solving in a fast-changing environment.

Qualifications:

• 7+ years of senior operational leadership experience (VP Ops, COO, GM, or similar).
• Experience in distribution or related industries, with proven ability to scale operational processes.
• Proven background in e-commerce operations and technology systems (ERP, CRM, inventory management, e-commerce platforms).
• Experience working within the EOS framework (direct implementation, strong familiarity, or another similar framework). Demonstrated ability to build systems and processes from the ground up in growth environments.
• Strong financial, operational, and P&L management skills.
• Based in or willing to commute daily to Atlanta, GA (local candidates strongly preferred).
• Please Note:
  All applicants will be required to complete a brief assessment as part of the selection process. Candidates will only be considered once the assessment is submitted.

Compensation & Benefits:

• Competitive salary range: $150K–$200K
• Performance-based incentives
• Health insurance, 401(k) with company match, and standard executive benefits

Culture Snapshot:

• Family-Owned, People-Focused
  – A close-knit, growth-minded culture that values relationships as much as results.
• Core Values in Action
  – Professionalism, Teamwork, Integrity, Respect, Excellence.
• Customer-Centered
  – Guided by the promise: "Opening the door to endless possibilities."
• Growth-Oriented & Innovative
  – A company committed to building systems, embracing e-commerce, and scaling nationally.