Director Operations

4 days ago

Newark, Delaware, United States Deluxe Full time $104,000 - $170,000 per year

Direct operations for a Remittance Processing/Lockbox site or exceptions/support units to ensure that all contractual and/or business objectives are obtained. Responsible for large staff of employees, running a physical facility, strategic planning, financial management, process management, risk/audit adherence, customer interaction/management.

  • Leadership: Lead by example, create a welcoming environment where employees feel engaged; mentor lower level managers to ensure they are creating an engaging and safe work environment with good morale; manage attrition rates.
  • Business Management: Work with senior management to define and initiate strategies to create the drive toward successful achievement of critical functions and objectives; analyze data to identify trends and root causes.
  • Financial/Business Acumen: P&L responsibility, track metrics, measure productivity; make decisions in a fast-paced environment using sound judgement to ensure a successful outcome.
  • Project Management: Collaborate and lead initiatives both within the department and across the business and enterprise.
  • Compliance: Overall responsibility for internal/external audits within site/department, including Regulatory audits (i.e., SOC 1), Health & Safety audits, PCI audit, internal audits and customer process audits.

Basic Qualifications:

Education and Experience: Bachelors in Business, Finance or related discipline and 8 years experience in operations management.

Strong technical aptitude with Microsoft Office. Management experience. Analytical skills. Experience in customer service.

Preferred Qualifications
Education: Masters and 6 years experience in operations management.

Experience: + 8 years of experience in operations management (preferably in payment processing)

  • 5 years of management experience

Additional Basic Qualifications:

Must be 18 years of age or older

Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

  • Director of Nursing

    7 hours ago

    Newark, Delaware, United States Piper Companies Full time $140,000 - $160,000 per year

    Piper Companies is seeking a Director of Nursing (DON) for an Ambulatory Surgery Center in Newark, DE. The facility is part of a national healthcare group focused on delivering high-quality outcomes and improving the patient and provider experience through physician-led surgical care.Responsibilities of the Director of NursingLead daily clinical operations...

  • Director, Global Social Strategic Operations

    3 days ago

    Newark, Delaware, United States Audible Full time $112,800 - $186,500 per year

    DescriptionAt Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future...

  • Director

    2 days ago

    Newark, Delaware, United States PINKERTON Full time $100,000 - $135,000 per year

    170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a...

  • Assistant Director, Career Center

    4 days ago

    Newark, Delaware, United States University of Delaware Full time $80,000 - $120,000 per year

    PAY GRADE: 30ECONTEXT OF THE JOB:  Under the limited direction of the Associate Director, Employer Engagement & Integration (EEI), the Assistant Director is an active professional on the EEI Subteam. This subteam, along with the Career Events & Experiences Subteam, forms the Career Connections & Experiences Team (CCE) within the UD Career Center (UDCC)...

  • Director of Catering

    5 days ago

    Newark, Delaware, United States Compass Group Full time $60,000 - $65,000

    Position Title: Director of CateringSalary: $60,000 to $65,000Other Forms of Compensation: CommissionCULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing arts centers, restaurants, and special event venues. While our portfolio is...

  • Director of Urban Agriculture

    4 hours ago

    Newark, Delaware, United States Topaz HR Advisory Full time $70,000 - $80,000 per year

    Company OverviewOur client is dedicated to enhancing the well-being of Newark's communities through nutrition-focused education and inclusive wellness programs. Their approach integrates hands-on community programs and food service educational seminars to promote sustainable health and wellness practices. They empower individuals and communities to lead...

  • Director, Tech Risk Management

    2 weeks ago

    Newark, Delaware, United States Prudential Financial Full time $164,700 - $222,000 per year

    Job Classification:Technology - Risk & GovernanceAt Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world's leading financial services institutionsPrudential's Operational Risk Management (ORM)...

  • client engagement area director

    12 hours ago

    Newark, Delaware, United States Palco Full time $80,000 - $150,000 per year

    CLIENT ENGAGEMENT AREA DIRECTORPalco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financial services to aid individuals and their families to thrive in their home and communities....

  • Director Analytics Architecture

    2 weeks ago

    Newark, Delaware, United States PSEG Full time $157,000 - $257,600 per year

    Requisition:83002PSEG Company:PSEG Services Corp.Salary Range:$ 157,000 - $ 257,600Work Location Category:Hybrid FlexibleWe're one of the country's largest energy companies, with a vision of powering a future where people use less energy, and it's cleaner, safer and delivered more reliably than ever. We're also deeply connected to the communities we serve,...

  • Field Operations Manager

    3 days ago

    Newark, Delaware, United States Gedeon GRC Consulting Full time $90,000 - $120,000 per year

    Gedeon GRC Consulting is looking for a Field Operations Manager to join our firm. The Field Operations Manager oversees the daily field execution of drone and ROV operations, ensuring safe, efficient, and high-quality mission delivery across inspection, mapping, and monitoring projects. Acting as the bridge between field crews, project managers, and the...