Business Account Executive
19 hours ago
Business Account Executive
Location: Remote (U.S.) or Hybrid
Type: Full-Time
About Abelian
Abelian is a Salesforce-focused consulting firm helping businesses and public-sector agencies modernize operations and achieve critical goals. We deliver secure, human-centered solutions in close-knit, agile teams where collaboration and professionalism guide our work.
Key Responsibilities:
Sales and Account Management:
- Lead Generation and Prospecting:
- Identify and research potential clients through various channels including networking, marketing efforts, social media, and industry events.
- Develop and maintain a pipeline of qualified leads, ensuring consistent follow-up and engagement.
- Utilize Salesforce to track leads, opportunities, and account details, ensuring accurate and up-to-date information.
- Client Engagement and Relationship Building:
- Initiate contact with potential clients to introduce our solutions, understand their business challenges, and position our offerings as the ideal solution.
- Build strong, long-lasting relationships with decision-makers and influencers within client organizations.
- Regularly communicate with clients to provide updates, solicit feedback, and ensure ongoing satisfaction.
- Sales Presentations and Demonstrations:
- Conduct in-depth needs assessments to tailor product demonstrations that address specific client requirements.
- Deliver persuasive, high-impact presentations and demos that showcase the value and capabilities of our software solutions.
- Customize proposals and quotes to meet client needs, clearly articulating the value proposition and ROI.
- Negotiation and Closing:
- Lead contract negotiations with prospective clients, addressing any objections and ensuring mutually beneficial agreements.
- Work closely with legal and finance teams to ensure all contract terms are aligned with company policies and goals.
- Close sales deals efficiently while maintaining high levels of client satisfaction, ensuring a seamless transition to the onboarding phase.
- Account Management and Client Retention:
- Serve as the primary point of contact for assigned accounts, ensuring client needs are consistently met or exceeded.
- Develop and implement account plans to maximize revenue and profitability for each client.
- Monitor client usage and satisfaction, proactively identifying opportunities for upselling additional products or services.
- Collaborate with the support and success teams to address any client issues or concerns promptly, ensuring quick resolution and maintaining a high level of client satisfaction.
- Revenue Growth and Expansion:
- Identify and pursue opportunities to expand existing accounts, including cross-selling and upselling additional services or features.
- Work with clients to identify new projects or needs that our solutions can address, ensuring continued partnership and revenue growth.
- Regularly review and analyze account performance to identify trends, challenges, and opportunities for growth.
- Prepare detailed reports on sales activities, client interactions, and pipeline status, ensuring transparency and accountability.
Consistently meet or exceed monthly, quarterly, and annual sales quotas as set by the company.
Client Nurturing:
- Serve as the primary point of contact for assigned clients, ensuring their ongoing satisfaction and success.
- Provide regular updates to clients on product developments and new features.
- Address any client issues or concerns promptly and professionally.
- Training and Documentation:
- Conduct training sessions for clients on our solutions.
- Create and maintain training materials, user guides, and other documentation to support clients.
- Continuously improve training materials based on client feedback and software updates.
RFP Management (Secondary Assignment):
- Context:
- The responsibilities related to Request for Proposals outlined below are not part of the typical day-to-day assignments for this role. These tasks will only be undertaken at the direction of the Abelian executive team and are intended to support the business as needed, particularly during periods when primary sales activities are minimal. This ensures that the primary focus remains on sales, marketing, and account management, with RFP responsibilities being a secondary function based on business needs.
RFP Discovery and Qualification:
- Research and identify RFPs that align with our business offerings and strategic goals when directed by the executive team.
- Evaluate and qualify potential RFP opportunities to ensure they are a good fit for our solutions and have a high probability of success.
- Lead the preparation and submission of responses to RFPs, ensuring that all client requirements are met and the value of our solutions is clearly articulated.
- Collaborate with internal teams to gather the necessary information, data, and documentation to support RFP responses.
- Engage with prospective clients throughout the RFP process to answer questions, provide additional information, and address concerns, increasing the likelihood of securing the contract.
Requirements and Experience
- 3–5 years of experience in B2B sales, account management, or business development, preferably in technology, consulting, or Salesforce-related services.
- Proven success in managing the full sales cycle — from lead generation and prospecting to closing deals and client retention.
- Hands-on experience using Salesforce CRM or similar tools to track leads, opportunities, and client interactions.
- Strong background in building and maintaining client relationships with decision-makers and key stakeholders.
- Experience preparing and delivering presentations, proposals, and contract negotiations.
- Familiarity with RFP processes and coordinating internal teams for submissions (a plus).
- Excellent communication and presentation skills, with the ability to understand client needs and tailor solutions effectively.
- Self-driven and organized, with a track record of meeting or exceeding sales targets.
Benefits & Compensation
- Medical, dental, vision; retirement plan
- Certification and professional development support
- Flexible PTO and a remote-friendly culture
Job Type: Full-time
Pay: $50, $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: Remote
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