Senior Director, Solution Engineering

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Job Category

Sales

Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Overview
Join the Salesforce Solution Engineering leadership organization as a Senior Director of Solution Engineering for Revenue Cloud. This role is pivotal in driving the success of our Revenue Cloud business across North America. You will lead a high-performing team of Sales Engineers, partner with Sales Leadership to define go-to-market strategies, and elevate technical storytelling to showcase the full business value of the Revenue Cloud platform.

Your Mission as a Senior Director of Solution Engineering - Revenue Cloud:
In This Influential Role, You Will

• Lead and Develop: Build, nurture, and grow a high-performing team of Sales Engineers supporting the Revenue Cloud business across North America.
• Partner with Sales Leadership: Define go-to-market strategy, customer segmentation, and coverage models that drive predictable pipeline growth and win rates.
• Elevate Technical Storytelling: Ensure our teams articulate the full business value of the Revenue Cloud platform—CPQ, Billing, Subscription Management, and integrations with CRM, Service, and Commerce.
• Coach to Excellence: Drive readiness, enablement, and professional development through structured programs that advance solution expertise, discovery skills, and executive engagement.
• Collaborate with Product Management and Marketing: Influence roadmap priorities based on field insights and evolving customer needs.
• Scale Best Practices: Create reusable assets, demos, and success stories that accelerate deal velocity across industries and segments.
• Serve as an Executive Sponsor: Represent the technical perspective in C-level customer engagements on strategic opportunities.
• Drive Innovation: Leverage AI, automation, and data storytelling to differentiate Revenue Cloud and expand our impact.

Key Responsibilities

• Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
• Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
• Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
• Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organizational productivity, and champion cross-functional collaboration to achieve strategic goals.
• Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organization.

Qualifications

• 10+ years of experience in solution engineering, sales engineering, or technical pre-sales for enterprise SaaS platforms.
• 5+ years of leadership experience managing regional or national teams of solution engineers or architects.
• Deep expertise in Revenue Cloud, CPQ, Billing, or adjacent quote-to-cash solutions (Salesforce, Apttus, Zuora, Oracle, SAP, etc.).
• Proven ability to inspire, coach, and scale high-performing technical sales teams.
• Strong executive presence with the ability to translate complex solutions into business outcomes for C-level audiences.
• Experience partnering cross-functionally with Sales, Product, and Marketing to shape GTM strategies and deliver measurable growth.
• Bachelor's degree in Business, Engineering, or related field (MBA preferred).

Your Impact

• Present CRM solutions to a business or technical audience.
• Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems, and represent their team's needs to the executive staff.
• Communicate and strategize with Sales Leadership on how best to address the region to drive customer success and closed deals.
• Allocate resources across your region to maximize impact.
• Act as a sounding board for your team, being someone who SEs feel comfortable bringing challenges to and working through a solution.
• Set a culture within your team that makes your SEs excited to come to work each day because they feel supported, that they are growing professionally, and enjoy each other's success.

Join us and be a part of a team that is transforming the way businesses operate and engage with their customers through the power of Salesforce Revenue Cloud.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $238,980 to $319,620.