Leasing Consultant
2 weeks ago
Overview
We are seeking a motivated and detail-oriented Leasing Consultant to join our dynamic team. The ideal candidate will have a strong background in property management and customer service, with a focus on leasing residential properties. As a Leasing Consultant, you will play a crucial role in attracting and retaining tenants while ensuring compliance with Fair Housing regulations and landlord-tenant laws. Your ability to build relationships and provide exceptional service will be key to your success in this role.
Responsibilities
- Conduct property tours and showcase available units to prospective tenants.
- Assist in the leasing process, including preparing lease agreements and conducting background checks.
- Maintain knowledge of local rental markets, trends, and property features to effectively market available units.
- Provide excellent customer service by addressing tenant inquiries and resolving conflicts in a timely manner.
- Utilize property management software such as Yardi or OneSite for data entry, filing, and tracking tenant information.
- Ensure compliance with Fair Housing regulations and landlord-tenant laws throughout the leasing process.
- Collaborate with maintenance teams to address tenant concerns regarding property maintenance.
- Engage in upselling additional services or features to enhance tenant satisfaction and retention.
- Manage administrative tasks related to leasing activities, including contract negotiations and documentation management.
Requirements
- Previous experience in leasing, property management, or real estate administration is preferred.
- Familiarity with LIHTC (Low-Income Housing Tax Credit) programs is a plus.
- Knowledge of Section 8 housing regulations is advantageous.
- Strong conflict management skills with the ability to handle difficult situations professionally.
- Excellent customer service skills with a focus on building long-term relationships with tenants.
- Proficiency in office software and customer relationship management (CRM) tools; experience with CMMS is beneficial.
- Strong organizational skills with attention to detail for accurate data entry and filing processes.
- Effective phone etiquette and communication skills are essential for engaging with prospective tenants and current residents.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team. Join us as we strive to create exceptional living experiences for our residents while fostering a positive community atmosphere
Job Type: Full-time
Pay: $ $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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