Remote Diagnostic Technician

Natural Gas Services Group, Inc. (NYSE: NGS) is a leading provider of small, medium, and large horsepower compression equipment to the oil and natural gas industry. Founded in 1998 and headquartered in Midland, TX, we focus primarily on the nonconventional oil and gas production sector across the United States.

We manufacture, fabricate, and rent natural gas compressors—including our proprietary CiP brand, making us the only rental company in the industry with a fully owned and branded compressor line. With a total fleet horsepower exceeding 500,000 HP (units ranging from 50HP to 2500HP), NGS is trusted by top producers to keep their operations running efficiently.

Publicly traded since 2002 and listed on the New York Stock Exchange in 2008, we are proud to combine innovation, stability, and a deep commitment to our team and the energy industry. 

Are you a seasoned natural gas compressor expert looking to leverage your field experience in a fully remote, analytical role? We're seeking a Remote Diagnostic Technician to join our team, monitoring, analyzing, and troubleshooting compressor units and related equipment to maximize uptime and performance. This role allows you to use your technical expertise without the physical demands of fieldwork, collaborating closely with operations teams to solve complex problems.

Essential Job Functions:

• Monitor, analyze, and troubleshoot natural gas compressor units and related equipment remotely using advanced diagnostic tools and software.
• Identify issues, determine root causes, and provide actionable recommendations to field teams to maximize uptime and reliability.
• Serve as a technical authority on engines and compressors, including Caterpillar, Cummins, Waukesha, and Ariel units.
• Collaborate with supervisors, district managers, and field technicians to resolve complex equipment issues.
• Maintain detailed records of diagnostics, service recommendations, and equipment performance.
• Contribute to a high-performance, problem-solving team environment.

The above description is intended to describe the general content and requirements of this position. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may be subject to change based on the needs of the company.  

Requirements

 Qualifications:

• High school diploma or equivalent; technical training in gas/diesel engines or compressors preferred.
• 10+ years of hands-on experience with natural gas compressors, engines, or related equipment (large horsepower compressors a plus).
• Deep understanding of Caterpillar, Cummins, Waukesha, and Ariel equipment and systems.
• Comfortable using diagnostic software such as Cat ET, Waukesha ESP, Ariel Performance, or similar tools.
• Strong analytical, problem-solving, and mechanical skills—able to think critically and work independently.
• Excellent verbal and written communication skills; able to clearly convey complex technical concepts.
• Detail-oriented, safety-minded, and committed to quality.
• Must be authorized to work in the U.S.; employment contingent upon background check and drug screening.

Physical Demands:

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds at times (e.g., for office supplies, small equipment). Ability to move about the office to access files, office equipment, or attend meetings. Manual dexterity sufficient to operate standard office equipment (e.g., computers, phones, printers).May occasionally need to bend, reach, or stoop within the work area. Work is performed in a professional office environment with standard lighting and climate control. 

Why You'll Love This Role:

• Fully remote role, with the option to work from home or in our corporate office.
• Apply your expertise to solve complex technical problems without field travel.
• Collaborate with a team of experienced professionals in a fast-paced, problem-solving environment.
• Opportunity to continue growing your technical skills while making a direct impact on equipment reliability and performance.

Our Benefits:

At NGS, we take care of our people. We offer a comprehensive benefits package that supports your health, financial well-being, and work-life balance, including:

• Health Insurance – including a plan with 100% company-paid premiums 
• Dental and Vision Insurance 
• FSA & HSA Options
• Telemedicine access
• 401(k) Plan – with 50% company match up to 6%
• Company-Paid Life and AD&D Insurance
• Company-Paid Short-Term and Long-Term Disability
• Paid Time Off – vacation, sick time, and paid holidays
• Generous Referral Bonus Program

Why NGS?

• Industry leader with over 25 years of experience
• Competitive benefits and compensation
• Fastest-growing rental compression company 
• Best equipment in the industry 
• Only compressor rental company with a proprietary compressor brand 
• NYSE-listed with a strong financial foundation
• Collaborative, inclusive, mission-driven culture 
• Opportunities to grow and contribute to meaningful work in the energy sector

Natural Gas Services Group, Inc. is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

If you need a reasonable accommodation during the hiring process, please contact our HR department at Please do not email us your resume. Applications will only be accepted via the link in the posting.

Privacy Notice:

By submitting your application to Natural Gas Services Group, Inc., you agree that we may collect and use your personal information—including contact details, resume, education, and employment history—to assess your qualifications and communicate with you throughout the hiring process. We may also collect data from your device, professional profiles (e.g., LinkedIn), and third-party providers with your consent.

Your information may be shared with internal hiring teams and authorized service providers but will not be sold or used for targeted advertising. We take appropriate measures to protect your data and retain it only as long as necessary. To opt out of future job notifications or for more information, contact us at NGS complies with applicable data protection laws, including CCPA and GDPR, as required.