Senior Network Infrastructure Engineer

About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on 's UK A-List twice in the past three years—rankings that honor the "best of the best" law firms.

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.

The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

Overview
This position in the IT Department is responsible for the design and maintenance of the firm's data networks. Responsibilities include ensuring the stability, integrity, and performance of these network services. This includes assisting in the plan, design, and development of local area networks (LANs), metropolitan area networks (MANs), wide area networks (WANs), wireless networks, and security infrastructure across the organization. This individual will also assist in the analysis and resolution of network, wireless, VOIP, and video hardware and software problems in a timely and accurate fashion.

Responsibilities
ESSENTIAL FUNCTIONS:

• Participate in the design and architecture of the firm's data network environment.
• Participate in the design, deployment, and maintenance of various network systems and components including: routers, switches, internet services, wide area network services, wireless networks, VPNs, firewalls, load balancers, DNS, DHCP, traffic acceleration/optimization, video networks and related infrastructure, VOIP network and related infrastructure, Security, and performance management and monitoring systems.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Evaluate emerging technologies and recommend purchase, development, or enhancement of network hardware and software.
• Establish performance standards, processes, policies, and procedures.
• Provide senior level technical support for network elements and systems.
• Monitor network performance and troubleshoot problem areas as needed.
• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
• Create and maintain documentation for network architecture and network configuration.
• Assures knowledge transfer for new systems.
• Coordinate with other members of the firm for business continuance program.
• Coordinate with other members of the IT group for business continuance and disaster avoidance/recovery programs.
• Performs other work-related duties as assigned

Qualifications
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Bachelor's Degree or equivalent experience
• 5+ years experience in the network field
• Proven experience and success with maintaining networks including LAN, MAN, WAN, DNS, DHCP, Optical Networking, DWDM, Wi-Fi, WAN Optimizers, SD-WAN, load balancers, NAC, PKI, micro-segmentation, and security (firewalls, VPN, DMZ, and IDS) infrastructure.
• Proven experience with network security principles and general network management best practices.
• Hands-on knowledge of LAN/WAN protocols and technologies including BGP, OSPF, MPLS, VPLS, Ethernet, Spanning Tree, TCP/IP, SNMP, CDP, LLDP, SIP, H.323, QoS, Multicast, Anycast, 802.1x, 802.1Q, Radius, DHCP, DNS, HSRP, GLBP, vPC, LACP, VRF, SSH, PKI, PBR, NTP, DWDM, DSCP, IPSec and Wi-Fi.
• Proven experience configuring Cisco switches and routers; DNS, DHCP, Checkpoint firewalls, F5 Load balancers, and Wireshark.
• Experience with or strong working knowledge of Microsoft certificate servers, F5, Infoblox, Cisco ISE, Cisco Wi-Fi, Illumio, Netscout Infinistream, Silver Peak WAN optimizers and Microsoft Azure are a major plus.
• Experience working with carriers to troubleshoot Internet, MAN and WAN circuit problems.
• Familiar with packet capture and analysis tools.
• Preferred certifications, not required: CCNA/CCNP, CCDA, CCSP
• Strong verbal and interpersonal skills
• Strong analytical and problem-solving skills
• Strong customer service skills
• Strong team skills
• Strong project management skills
• Experience working in a multi-office/international environment

Essential Capabilities

• Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
• Must be a self-starter who understands the details within a much larger content.
• Ability to work effectively in a culturally and educationally diverse environment.
• Ability to work in a teamwork/collaborative style and environment.
• Must be creative and flexible to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
• Must be a team-oriented person who can share information, goals, opportunities, successes and failures with the appropriate parties.
• Ability to organize, plan and carry out multiple related activities.
• Must pay attention to details and have the ability to follow up and follow through.
• Ability to work effectively in a multi-office environment across time zones.
• Some travel to other offices will be necessary (about 3-6 times per year, as needed).
• Regular on-call rotation duties.

Compensation And Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

• Boston: $123,200 - $187,950

Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

Normal office environment. Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Become proficient with new and emerging technologies the firm integrates into our environment. Travel to firm sites and vendor conferences.