Servicenow Architect
2 days ago
Job Title: ServiceNow Architect
Location: Remote (Client Footprints)
Duration: 3+ Months (Contract to Hire)
Contract to Hire, W2
Basic Qualifications:
- Education: Bachelor's degree in computer science, information systems, business, or related field of study; Or associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.
Relevant work experience is required in these areas:
- 4+ years CMDB experience, including ITIL/ITSM and Discovery support.
- 4+ years' experience in collaborating with stakeholders to capture ITSM requirements.
- 4+ years ServiceNow development experience preferred.
- In addition to any experience required above, 7 years of relevant work experience required.
- Ability to write and optimize JavaScript-based scripts within ServiceNow Discovery to process and populate Configuration Items (CIs).
- Strong knowledge of process design, development, and support
- In depth experience managing organizational needs, documenting, and mapping business processes.
- Hands-on Experience in CSDM (Common Service Data Model) Implementation & Business Process Architecture & Mapping with Technical and Business Service structure.
- Proven experience identifying improvement opportunities through the analysis and creations of process audits.
- Progressive experience in managing enterprise-class continual IT process improvement
- Champion quality standards and ensuring compliance across all operational teams
- Workflow and Process development expert
- Extensive process integration knowledge and experience preferred.
- Knowledge of business system interactions, infrastructure dependencies, system controls, monitoring associated with service delivery.
- Self‐directed and dependable to produce high‐quality work in a timely manner.
- Bring strong technical decision‐making skills to the team.
- Effectively communicate appropriately through verbal and written channels
- ServiceNow On-Prem experience preferred.
- ITIL Foundations V3/V4 Certified
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