Payment Claims Analyst

The Claims Payment Analyst is responsible for reviewing, analyzing, and processing claims payment requests for automotive repairs. This individual determines the appropriate payment amount by validating billing information against authorization details while adhering to internal policies and procedures.

Responsibilities

• Review and process claims payment requests for automotive repairs.
• Determine appropriate payment amounts by validating billing information against authorization information.
• Utilize multiple computer programs to process claims, review policies and procedures, labor times, and retrieve documents.
• Process payments to a dealer's statement via check or credit card.
• Adhere to internal policies and procedures.

Essential Skills

• Detail-oriented with excellent organizational skills and ability to multi-task effectively.
• Situational awareness related to departmental goals and objectives, with the capacity to challenge the status quo professionally.
• Strong critical thinking skills applied to daily operations.
• Ability to manage individual phone and technical resources effectively.
• Strong verbal, written, and interpersonal communication skills with demonstrated ability to communicate effectively.
• Ability to collaborate face-to-face with various departments and team members to resolve customer payment-related issues.
• Direct training and guidance of less experienced staff regarding payment policies and procedures.
• Ability to work well in a fast-paced environment with multiple changing priorities and deadlines.

Additional Skills & Qualifications

• Ability to quickly grasp and implement new processes and technical enhancements.
• Flexibility to transition autonomously from one work queue to another as business needs arise.
• Willingness to work overtime, Saturdays, and holidays as needed.
• High School diploma or equivalent required.
• Knowledge of the automotive service department process is beneficial.

Work Environment

This role involves a hybrid work schedule: Monday, Thursday, and Friday working from home, and Tuesday and Wednesday in the office from 9am to 6pm. There is a preference for candidates to sit in the St. Louis office. The work environment is fast-paced, requiring flexibility and the ability to adapt to changing priorities.

Job Type & Location

This is a Contract position based out of St. Louis, MO.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 30, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.