Customer Service Representative

2 weeks ago


San Juan Capistrano, CA, United States Best Friends Pet Care Full time

3 days ago - Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with wow service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.

We are an employee?owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast?to?coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well?established pet care facility may be the perfect place for you

Benefits
  • Health, dental, vision, life insurance, STD/LTD, 401(k) with company matching
  • ESOP Employee Stock Ownership Plan (100% company paid)
  • Paid vacation
  • Pet supply and service discounts and more
Responsibilities
  • Lead main lobby operations: check?ins, check?outs, guest visits, tours, and answering general questions
  • Answering and handling calls in a professional manner
  • Maintain cleanliness of the lobby and guest areas
  • Scheduling and file maintenance
  • Data entry
Essential Job Functions
  • Welcome both human and pet guests
  • Identify animal body language and behavior
  • Follow safe handling procedures
  • Check pets in and out, escorting them to and from their rooms while providing excellent customer service
  • Takes reservations over the phone
  • Collaborate with team members and communicate with management
Qualifications
  • Love of animals
  • Professional manner at all times
  • Ability to work evenings, weekends and holidays
  • Lift/carry at least 40 pounds
  • Stand/walk for eight hours a day
  • Work in fast?paced environment
  • Work on computer system
  • Handle dogs on leashes and work in environment with disinfectants, animal dander and excretions
Required Education
  • High School Graduate or Equivalent
  • At least 1 year of professional animal experience
Job Details
  • Seniority level: Entry level
  • Employment type: Full?time
  • Job function: Other
  • Industry: Pet Services

Referrals increase your interviewing at Best Friends Pet Care by 2x.

Get notified about new Customer Service Representative jobs in San Juan Capistrano, CA.

#J-18808-Ljbffr

  • San Juan Capistrano, CA, United States Best Friends Pet Care Full time

    Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We...


  • San Juan Capistrano, CA, United States Best Friends Pet Care Full time

    Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We...


  • San Juan Capistrano, CA, United States Best Friends Pet Care Full time

    Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We...


  • San Juan Capistrano, CA, United States Best Friends Pet Care Full time

    Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with "wow" service. Our CSRs are our first points of contact with our guests and are focused on building great relationships. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We...


  • San Juan Capistrano, CA, United States Camino Health Center Full time

    Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center's core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) is responsible for providing a high level of customer service to Camino's patients, community...


  • San Juan Capistrano, CA, United States Camino Health Center Full time

    Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center's core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) is responsible for providing a high level of customer service to Camino's patients, community...


  • San Juan Capistrano, CA, United States Camino Health Center Full time

    Primary job function is to work as part of a team to provide high quality, efficient service oriented patient care while demonstrating the health center's core values. Under the direct supervision of the Clinic Manager, the Patient Services Representative (PSR) is responsible for providing a high level of customer service to Camino's patients, community...


  • San Juan Capistrano, CA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...


  • San Juan Capistrano, CA, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...


  • San Jose, CA, United States PrideStaff Full time

    Customer Service Representative Shift/Hours: Monday - Friday, First Shift 8:00 am-5:00 pm Pay Rate: $23-$30 per hour Location: San Jose, CA Experience: 6+ months of Customer Service experience We are excited to share a new opportunity! We are currently in need of an experienced Customer Service Representative / Customer Support Associate for a bona fide top...