Salesforce Administrator, Sales and Partner Enablement

Description

Want to make a difference by delivering business-critical technology and tools that power one of Amazon's fastest-growing businesses? The Amazon Advertising team is seeking a highly skilled Salesforce Administrator to architect and build the next generation of enterprise solutions within the Salesforce ecosystem. This role requires deep technical expertise and experience delivering large-scale enterprise solutions that drive measurable business impact. As a Salesforce Administrator, you will play a pivotal role in defining and executing strategic system roadmaps, influencing key technical and business stakeholders, and architecting solutions that scale seamlessly to support our rapidly expanding global operations.

At Amazon Advertising, we help millions of customers discover new products through personalized, relevant recommendations across the web. Our Advertising Sales teams partner with both new and existing brands to expand their presence on our platforms, supported by the Sales & Partner Enablement (SPE) organization. At the core of our sales technology stack is Salesforce, integrated with our suite of 1st-party applications, enabling our sales teams to efficiently manage every aspect of the customer journey - from initial lead generation through successful campaign execution. By continuously optimizing these tools and processes, we empower our sales teams to focus on what matters most: building strategic partnerships and driving growth in one of Amazon's fastest-growing businesses.

Key job responsibilities

Salesforce Administrators proactively identify opportunities to automate repetitive workflows, optimize back-end processes, and elevate robust and scalable solutions. In this role, you will create custom user experiences that streamline business processes, build world-class features at scale, and collaborate with software development teams to build seamless integrations. You will design and build new features while helping implement new global initiatives. You will operate independently as well as in partnership with Product Managers and key stakeholders for requirement gathering, solutions consulting, and implementation of new feature-sets. Your technical skill-set and teamwork capabilities will be key contributors to successfully launching global-scale features in Salesforce and beyond as part of a larger Sales Technology roadmap. While the Salesforce platform will be your primary focus, you will have the opportunity to learn and support AWS technologies.

Basic Qualifications

• 3+ years Salesforce administration and hands-on configuration experience

• Experience with Salesforce Sales Cloud, Service Cloud, and Lightning Platform

• Proficiency with Flows, Process Builder, Validation Rules, and custom objects

• Proficiency with data management tools (Data Loader, Import Wizard)

• Strong understanding of Salesforce architecture, data models, and security frameworks

• Proven ability to gather requirements and translate them into technical solutions

• Bachelor's degree in Computer Science, Engineering, or related technical field

Preferred Qualifications

• 5+ years Salesforce administration and hands-on configuration experience

• Advanced proficiency with Flows, Process Builder, Validation Rules, and custom objects

• Experience with API integrations and connecting Salesforce to external systems

• Experience with reporting, dashboards, and analytics

• Strong collaboration skills with business stakeholders and technical teams

• Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.