Associate Practice Administrator

Job Description

Job Overview:

The Associate Practice Administrator is accountable for the management and supervision of physician services for assigned practice(s) and/or Priority care sites. May serve multiple sites. This role may have a dyad relationship with a practice physician champion for certain specialties. The Associate Practice Administrator manages, delegates, coordinates, and integrates practice resources (staff, supplies, space, etc.) and activities to meet the goals of the department/specialty(s) and/or Priority Care under general supervision of the one-up leader. This role understands both the long-range and short-term goals of TriHealth Physician Practices and/or Priority Care and remains focused on achieving objectives and standards. Works in partnership with one-up leader and TriHealth leadership to ensure improved practice operations, improved patient outcomes through standardized practices, adherence to policies/procedures, and safety measures. The Associate Practice Administrator is focused on providing an efficiently running practice that provides high quality patient care. This is accomplished through engaging physicians to participate in the operations of the practice and facilitating communication between the practice team (providers, clinical support team, and clerical team). They understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Job Requirements:

Bachelor's Degree in Business
Healthcare Administration or related field
Equivalent experience accepted in lieu of degree
4-5 years experience Professional Business
Must be proficient with computers
Have excellent interpersonal and customer service skills including telephone etiquette
Must be flexible and adaptive to a changing environment
Experience working within an EMR such as Epic

Job Responsibilities:

Relationship/Culture: Supports and implements corporate and specialty/department specific models of care, systems, policies, and cultural norms that deliver superior patient care and improves recruitment and retention of team members. Create a positive wo
Operations Management: Accountable to manage the practice to ensures processes and activities are performed in accordance with policies and procedures in a professional, consistent, organized, efficient, and standardized manner. This includes establishing
Coaching/Development: Manages the performance of direct reports through ongoing coaching, feedback and development to motivate, engage and drive a high performing team. Addresses issues with compliance to policies/procedures, standardized practices and pe
Provider Engagement: Supports coordination of provider onboarding processes. Becomes familiar with Medical staff requirements, practice start up processes, payer credentialing requirements including state license, DEA, CME, EPIC training templates, and p
Quality/Safety/Satisfaction: Collaborates with one up leader and/or Physician Champion to set goals, develop/implement initiatives, and systems that improve quality of care and patient safety. Monitors compliance and holds practice team accountable with s
Interdisciplinary Collaboration: Creates an open communication pathway for all to access. Willingness to be questioned as team members look for information on a daily basis. Demonstrates resourcefulness with situations that require research. Collaborate
Regulation: Demonstrates knowledge of regulatory standards and assures departmental compliance, payer needs, TH Compliance with billing and coding, TH Policies. (e.g. CMS, HIPAA, ODH, OSHA, CLIA, ). Assures compliance with the Ohio Board of Nursing and ot

Other Job-Related Information:

Direct Report FTEs = 10-19
Indirect Report FTEs = 3-9

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Frequently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting

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