GCP Technical Support Representative

1 week ago

Phoenix, AZ, United States Infosys Limited Digital Full time

Job details

Work Location

Phoenix, AZ

State / Region / Province

Arizona

Country

USA

Domain

Delivery

Interest Group

Infosys Limited

Skills

Technology|Cloud Platform|GCP App Development

Company

ITL USA

Requisition ID

141573BR

Job description

Infosys is seeking a GCP Technical Support Representative (Platform) who is going to handle Support cases on GCP products mainly Platform Shard. This role will be involved to work on the cases and provide possible solutions to the Customers within SLA. This role requires close partnership and collaboration with other Customer teams, Cloud Architects, Engineers and Subject Matter Experts. This role requires working in a 24/7 shift system.

Required Qualifications:

  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience in Information Technology.
  • In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
  • Experience in Cloud Technology and Willing to work in shifts (24/7 support)
  • Location for this position is Phoenix, AZ. This position requires travel and/or relocation to project/client location.

Preferred Qualifications:
  • GCP Certification - Associate Cloud Engineer/Professional Cloud Architect/ Professional Cloud Developer is preferred
  • At least 3 of experience in one or more popular software languages such as Java, C++, Python, Go, etc.
  • At least 3 of experience and desire to work in a Global delivery environment
  • Basic understanding of Virtual Machines, Databases, RESTful API's, Containers, and Software development
  • Basic knowledge of CPUs, Memory, Storage types, GPUs, and other hardware related components
  • Basic networking knowledge such as Latency, Ingress/Egress Traffic, Firewall rules, IPv4/IPv6 addresses and notations, etc.
  • Excellent problem solving and Root Cause Analysis skills.
  • Good Communication and Analytical skills
  • Written and verbal communication skills
  • Customer interfacing skills.

Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  • GCP Application Technical Specialist

    2 weeks ago

    Phoenix, AZ, United States Omni Inclusive Full time

    GCP Application Technical Specialist Job Summary The Technical Specialist in GCP Application Development is responsible for designing, developing, and implementing applications on the Google Cloud Platform (GCP). The primary focus is on creating efficient, scalable, and secure cloud based solutions to meet business requirements. Key Responsibilities 1....

  • GCP Data engineer

    4 days ago

    Phoenix, AZ, United States CData Software Full time

    GCP Data engineer Phoenix,AZ 12 months+ Technical/Functional Skills Technical Skills 1. Core Data Engineering Skills • Proficiency in using GCP's big data tools like:o Big Query: For data warehousing and SQL analytics.o Dataproc: For running Spark and Hadoop clusters.o GCP Dataflow: For stream and batch data processing. (High level Idea)o GCP Pub/Sub: For...

  • GCP Data engineer

    2 days ago

    Phoenix, AZ, United States CData Software Full time

    GCP Data engineer Phoenix,AZ 12 months+ Technical/Functional Skills Technical Skills 1. Core Data Engineering Skills • Proficiency in using GCP's big data tools like:o Big Query: For data warehousing and SQL analytics.o Dataproc: For running Spark and Hadoop clusters.o GCP Dataflow: For stream and batch data processing. (High level Idea)o GCP Pub/Sub: For...

  • GCP Data engineer

    21 hours ago

    Phoenix, AZ, United States CData Software Full time

    GCP Data engineer Phoenix,AZ 12 months+ Technical/Functional Skills Technical Skills 1. Core Data Engineering Skills • Proficiency in using GCP's big data tools like:o Big Query: For data warehousing and SQL analytics.o Dataproc: For running Spark and Hadoop clusters.o GCP Dataflow: For stream and batch data processing. (High level Idea)o GCP Pub/Sub: For...

  • GCP engineer with Bigquery, Pyspark

    1 week ago

    Phoenix, AZ, United States TCS USAAvance Consulting Full time

    Job Title : GCP engineer with Bigquery, Pyspark Experience Required - 7+ Years Must Have Technical/Functional Skills GCP Engineer with Bigquery, Pyspark and Python experience Roles & Responsibilities ·        6+ years of professional experience with at least 4+ years of GCP Data Engineer experience ·        Experience working on GCP...

  • GCP engineer with Bigquery, Pyspark

    1 week ago

    Phoenix, AZ, United States TCS USAAvance Consulting Full time

    Job Title : GCP engineer with Bigquery, Pyspark Experience Required - 7+ Years Must Have Technical/Functional Skills GCP Engineer with Bigquery, Pyspark and Python experience Roles & Responsibilities ·        6+ years of professional experience with at least 4+ years of GCP Data Engineer experience ·        Experience working on GCP...

  • GCP engineer with Bigquery, Pyspark

    6 days ago

    Phoenix, AZ, United States TCS USAAvance Consulting Full time

    Job Title : GCP engineer with Bigquery, Pyspark Experience Required - 7+ Years Must Have Technical/Functional Skills GCP Engineer with Bigquery, Pyspark and Python experience Roles & Responsibilities ·        6+ years of professional experience with at least 4+ years of GCP Data Engineer experience ·        Experience working on GCP...

  • GCP engineer with Bigquery, Pyspark

    4 days ago

    Phoenix, AZ, United States TCS USAAvance Consulting Full time

    Job Title : GCP engineer with Bigquery, Pyspark Experience Required - 7+ Years Must Have Technical/Functional Skills GCP Engineer with Bigquery, Pyspark and Python experience Roles & Responsibilities ·        6+ years of professional experience with at least 4+ years of GCP Data Engineer experience ·        Experience working on GCP...

  • GCP engineer with Bigquery, Pyspark

    8 hours ago

    Phoenix, AZ, United States TCS USAAvance Consulting Full time

    Job Title : GCP engineer with Bigquery, Pyspark Experience Required - 7+ Years Must Have Technical/Functional Skills GCP Engineer with Bigquery, Pyspark and Python experience Roles & Responsibilities ·        6+ years of professional experience with at least 4+ years of GCP Data Engineer experience ·        Experience working on GCP...

  • GCP ML Engineer

    3 days ago

    Phoenix, AZ, United States InterSources Full time

    Job Title: GCP Client Engineer Type: Contract Location: Phoenix, AZ (onsite day 1) Experience: 8+ yearsJob Description: - An experienced / expert level hands on GCP Client Engineer / Cloud Engineer - Hands-on experience with programming using Python/Scala. - Well versed in Python and other AI/Client Data science technologies - Expert on Hadoop and Spark...