Night Auditor

7 days ago

Nashville, TN, United States HM Alpha Hotels Full time
Division
The Union Station Nashville Yards, Autograph Collection

Description

The Night Auditor plays a critical role in ensuring financial accuracy and guest satisfaction during overnight hours. This position reconciles daily revenue, prepares reports, and serves as the point of contact for guest services, maintaining operational continuity between shifts.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
  • Conduct daily audit procedures in compliance with hotel and company standards.
  • Verify and follow up on wake-up call requests.
  • Balance and reconcile cash receipts and transactions, ensuring timely deposits.
  • Reset front office systems and operations for the upcoming business day.
  • Serve as Guest Service representative and Manager on Duty overnight.
  • Operate the PBX system during the audit shift.
  • Participate actively in front office meetings and training sessions.
  • Greet and assist guests with a welcoming and professional demeanor.
  • Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
  • Strong numerical and reconciliation skills with attention to accuracy.
  • Ability to work independently and make sound decisions overnight.
  • Excellent communication and guest service skills.
  • Strong organizational and multitasking abilities.
  • Professionalism and reliability under minimal supervision.
Wage: $21/hour

PROFESSIONAL EXPERIENCE
  • Guest Service or Front Desk hospitality experience preferred.
ACADEMIC BACKGROUND
  • High school diploma or equivalent required.
WHAT YOU CAN EXPECT
  • Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401k matching
  • Employee discount program
  • Vacation and Sick Time
  • Access to DailyPay- gain access to your pay when you need it


Position Requirements

Successful completion of a background check is required prior to employment.

Category
Front Office / Front Desk

Location
Autograph Union Station 245

Full-Time/Part-Time
Full-Time and/or Part-Time

Shift
Various Shifts

CA Pay Range

Number of Openings
2

Req Number
FRO-25-00119

EOE Statement
HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.

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