Senior IT Web Developer

3 days ago

Houston, TX, United States VDart Full time
Job Title: Senior IT Web Developer - UX & Design Strategy

Job Location: Houston, Texas

Job Type: Long-Term Contract

Job Overview and Responsibilities

The IT Web Developer, Sr. (Manager, UX & Design Strategy) will lead the design strategy for the Gexa and Frontier digital properties, leveraging human-centered design and an insights-led approach to building meaningful and cohesive customer digital experiences. This role leads the user experience strategy and design across a portfolio of owned media and reports to the Senior Manager, Digital Experience & Platforms.

While co-creating and collaborating with product owners, business stakeholders, and the broader Brand and Marketing team, the IT Web Developer, Sr. evolves the strategy of the digital acquisition and customer account management experiences, driving positive metrics for those key journeys.

Core Responsibilities
• Partner with product and technology partners to identify opportunities and improvements, while driving continuous innovation across Gexa's customer digital experiences.
• Reframe strategic questions, generate possibilities, and leverage research to establish customer value propositions.
• Utilize prototyping and usability studies to establish customer desirability, while collaborating with stakeholder groups to develop experience roadmaps across now, next, and future timeframes.
• Provide direction and hands-on management of our Figma account that serves our digital channels.
• Drive alignment and buy-in across senior executives through effective storytelling and strong user experience value propositions.
• Ensure digital customer touchpoints are consistent with Gexa's user experience and brand standards.
• Create and maintain style guides for the portfolio of retail brands.

Qualifications

Minimum Qualifications (What's needed to succeed):
• Bachelor's degree in a relevant design discipline
• 7+ years of visual or interaction design experience required
• 2+ years of people leadership experience preferred
• Solid grasp of user interaction design principles and strong understanding of front-end web technologies
• Excellent understanding of visual design for web and mobile
• Strong ability to communicate design value to the business by articulating design decisions, reasoning, and adapting quickly to business needs
• Proven ability to set design direction for projects and collaborate with stakeholders to move initiatives forward
• Advanced understanding of user-centered design methods and best practices
• Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced environment with minimal supervision
• Proven ability to manage and groom a design system that aligns with current brand direction and future evolution
• Must be legally authorized to work in the United States without sponsorship
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is an essential job function

Preferred Qualifications (What will help you stand out):
• Master's degree
• Previous proven success in the e-commerce or retail space
• eCommerce experience (B2C)
• Experience presenting and articulating work to team members, peers, and clients
• Prior experience in the retail electricity provider space

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