Desktop Support Engineer

7 days ago

Charlotte, NC, United States Syntricate Technologies Full time
Job Title: Desktop Support Engineer
Location: Charlotte, NC
Duration: Contract

Job Description:
  • IT User Support Specialist Location - Charlotte (no Remote work allowed)Job Description :
  • IT user Support Specialist provides day-to-day technical support for hardware and software related systems. Under limited supervision,
  • this job responds to problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation.
  • Key Responsibilities and Duties Provide a high level of customer service while working in a dynamic complex environment under limited supervision and direction.
  • Provide second level end-user PC support for staffed locations and remote offices.•
  • provide high level on-site call center support
  • Perform configuration/installation and troubleshooting of PC hardware including laptops, VDI, desktops, tablets/iPads, printers, messaging and mobile devices, and MIFI Install, configure,
  • and troubleshoot Windows operating systems, MacOS,

Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
Direct : 781-552-4333 |
Email : pallavi@syntricatetechnologies.com | Web: www.syntricatetechnologies.com

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