Front Desk Associate Scheduling Coordinator

1 week ago

Charlotte, NC, United States Sacksteder Orthodontics Full time

Are you a passionate and diligent individual seeking a role as a Scheduling Coordinator? We are in need of someone with outstanding interpersonal abilities, a knack for customer service, and a keen eye for detail. As a crucial member of our team, you will be responsible for delivering a tailored experience to our patients and ensuring they receive top-notch care. Collaborate with our proficient team dedicated to providing unparalleled services. Embark on this exciting journey with us and become a valued part of our exceptional team Responsibilities: • Greet patients as they enter the office. • Checking patients in and out for their appointments. • Scheduling patient appointments. • Answer patient inquiries and concerns in a professional and timely manner. • Answering and managing incoming calls. • Process payments • Verify and update patient information. • Maintain front desk area. • Maintain patient confidentiality, in accordance with HIPAA and other medical regulations. Qualifications: • Knowledge of general administration and clerical procedures. • Team-oriented. • Exceptional oral and written communication skills. • Ability to multitask and strong attention to detail. • Spanish speaking is preferred but not required. • High school or equivalent (Preferred). • Customer Service: 2 years (Preferred). • Dental office: 1 year (Preferred). Compensation: $15 - $20

• Greet patients as they enter the office. • Checking patients in and out for their appointments. • Scheduling patient appointments. • Answer patient inquiries and concerns in a professional and timely manner. • Answering and managing incoming calls. • Process payments • Verify and update patient information. • Maintain front desk area. • Maintain patient confidentiality, in accordance with HIPAA and other medical regulations.

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