Customer Service Agent

2 weeks ago

Nashville, TN, United States Pacific Advisory Service Full time

International forwarder is looking for Customer Service - Japanese Bilingual Household goods Coordinator.

• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods
• Establish and maintain a professional working relationship with the moving team
• General business support function as assigned.

Newly Grad is welcome.
• Bilingual English/ Japanese; ability to read, write & speak English and Japanese
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook

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