Campaign & Creative Operations Program Manager

Duration: 3 months contract

Job Description:

• As a Program Manager on the Brand Team, you will lead and optimize operations to bring campaigns to life.

• You will ensure that all creative, media, and campaign deliverables meet the highest quality and brand standards.

• This includes oversight of the end-to-end workflow: creative review, campaign planning, media delivery, feedback and revision cycles, and stakeholder communication.

• You will drive process improvements, coordinate cross-functional teams, manage timelines, and help ensure that all campaigns launch smoothly, on time, and within quality parameters.

Responsibilities:

• Own operational processes for campaign execution: creative review cycles, asset handoffs, media delivery schedules.

• Coordinate with creative teams, media planners, product/UX/design/legal/brand stakeholders to ensure alignment on messaging, visuals, and brand guidelines.

• Monitor and enforce brand and quality standards for all campaign deliverables.

• Track campaign progress, surface risks or bottlenecks, and provide status updates to leadership.

• Proactively identify process inefficiencies; suggest and implement improvements to reduce lead times and increase consistency.

• Manage feedback loops: ensuring timely reviews, handling revisions, tracking version control.

• Ensure media delivery is accurate: specs, formats, tagging, tracking, reporting.

• Maintain documentation of workflows, guidelines, best practices; ensure team is aligned and trained.

Experience:

• 4-7 years' experience in campaign operations / creative operations / program management in consumer apps / brand / digital marketing.

• Strong understanding of creative review processes and agency / in-house creative workflows.

• Proven track record in media delivery workflows: ad specs, QA, tagging, digital / mobile campaigns, common ad platforms.

• Excellent stakeholder management skills; ability to work cross-functionally (creative, brand, legal, media, UX/Product).

• Strong communication skills (written & verbal), especially in giving/receiving feedback, presentation of status and issues.

• Project / Program management skills: timeline management, resource planning, risk identification/mitigation.

• Detail orientation & quality control mindset.

Skills:

• Experience in large-scale campaign launches in consumer mobile / apps space.

• Understanding of brand guidelines, visual design, UX / product design sensibilities.

• Some legal / trademark / compliance review experience.

• Experience optimizing processes (e.g., reducing review time, automating handoffs, driving operational efficiency).

• Familiarity with analytics / performance metrics related to creative/media campaigns.

• Experience coordinating with external agencies or vendors.

• Comfort with ambiguity & fast-paced environment; ability to adapt priorities quickly.

• Experience with relevant tools: creative collaboration (e.g., Figma, Adobe Suite), project tracking tools (JIRA, Asana, Smartsheet), ad serving / media platforms.

Education:

• Bachelor's degree preferred, or equivalent practical experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.