Salesforce Solution Architect

Position Summary

The Solution Architect for Salesforce and Enrollment Systems provides strategic and technical leadership to design, integrate, and optimize CRM and student/customer enrollment platforms across the enterprise. This role ensures that Salesforce and associated systems deliver a seamless end-to-end experience-from lead capture through onboarding-while aligning with business objectives, data governance, and architectural best practices.

Key Responsibilities

Architecture & Design

• Design scalable, secure, and high-performing solutions across Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud) and enrollment management platforms.

• Lead end-to-end architecture for enrollment workflows, including lead nurturing, application processing, admissions, and onboarding.

• Define integration patterns between Salesforce, LMS's and data middleware (e.g., MuleSoft).

• Create and maintain solution architecture diagrams, data flow models, and API designs.

Strategy & Governance

• Partner with business stakeholders, IT leadership, and product owners to translate strategic goals into technology solutions.

• Define architecture standards, guardrails, and best practices for Salesforce and related platforms.

• Contribute to enterprise data strategy, ensuring data integrity, compliance, and interoperability across systems.

Implementation & Delivery

• Provide technical oversight on Salesforce and enrollment project implementations and enhancements.

• Collaborate with developers, admins, and third-party vendors to ensure solutions meet design specifications and quality standards.

• Conduct architecture reviews, performance tuning, and environment management.

• Evaluate new Salesforce and enrollment technologies and recommend adoption strategies.

Collaboration & Leadership

• Act as the primary Salesforce and enrollment systems technical advisor to cross-functional teams.

• Mentor Salesforce administrators, developers, and analysts on architecture and design principles.

• Communicate complex architectural concepts to non-technical audiences.

Candidates local to Durham, NC or Hoboken, NJ are highly preferred.

Applications will be accepted through November 14. This window may be extended depending on business needs.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:

The full-time salary range for this position is between $140,000 - $160,000

This position is eligible to participate in an annual incentive program, and information on benefits offered is here .

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Architecture

Job Family: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 21618

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