IT - Network Operations Analyst, Associate
7 days ago
Job ID: 25-11078
Location: Local to [Fairfield , CA] - Hybrid (3 days onsite, 2 remote)
Shifts: Multiple (Day, Evening, Night - details below)
Duration: 12 months on W2 Contract
Overview:
Seeking local candidates for a hybrid NOC Analyst role supporting 24x7 operations. This "Eyes on Glass" position monitors network systems, applications, and alerts to ensure uptime and service continuity.
Key Responsibilities:
- Monitor network, systems, and applications for alarms/alerts
- Create and manage incident tickets and outage communications
- Escalate and resolve issues per Runbooks and procedures
- Support outage bridges and apply predefined fixes
- Collaborate across teams to ensure service restoration
- 1+ year in NOC, telecom, or IT operations
- Knowledge of network protocols and monitoring tools
- Experience with ticketing systems (e.g., Remedy)
- Strong analytical, communication, and troubleshooting skills
- HS Diploma required; IT degree or certifications preferred
Shifts Available:
Mon-Fri 8am-4:30pm (ENOC Alpha)
Mon-Fri 1pm-9:30pm (ENOC Bravo)
Mon-Fri 10pm-6:30am (ENOC Delta)
Tue-Sat 10pm-6:30am (ENOC Echo)
Compensation:
The hourly rate for this position is between $38.00 - $42.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com
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