IT - Network Operations Analyst, Associate

7 days ago


Fairfield, CA, United States Sunrise Systems Full time
Title: NOC Analyst
Job ID: 25-11078
Location: Local to [Fairfield , CA] - Hybrid (3 days onsite, 2 remote)
Shifts: Multiple (Day, Evening, Night - details below)
Duration: 12 months on W2 Contract

Overview:

Seeking local candidates for a hybrid NOC Analyst role supporting 24x7 operations. This "Eyes on Glass" position monitors network systems, applications, and alerts to ensure uptime and service continuity.

Key Responsibilities:
  • Monitor network, systems, and applications for alarms/alerts
  • Create and manage incident tickets and outage communications
  • Escalate and resolve issues per Runbooks and procedures
  • Support outage bridges and apply predefined fixes
  • Collaborate across teams to ensure service restoration
Requirements:
  • 1+ year in NOC, telecom, or IT operations
  • Knowledge of network protocols and monitoring tools
  • Experience with ticketing systems (e.g., Remedy)
  • Strong analytical, communication, and troubleshooting skills
  • HS Diploma required; IT degree or certifications preferred

Shifts Available:

Mon-Fri 8am-4:30pm (ENOC Alpha)
Mon-Fri 1pm-9:30pm (ENOC Bravo)
Mon-Fri 10pm-6:30am (ENOC Delta)
Tue-Sat 10pm-6:30am (ENOC Echo)

Compensation:

The hourly rate for this position is between $38.00 - $42.00 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com

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