Dispatcher
2 weeks ago
Pinnacle's promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence
General Responsibilities
Managing a team to ensure timely and cost-effective deliveries.
Shift: 8a-4:30p Mountain Time
Key Duties & Responsibilities
A. Operational Functions:
- Managing a dispatch team that schedules and coordinates deliveries and pick-ups
- Coordinating the schedule of a shipping company or a group of drivers.
- Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.
- Managing customer service satisfaction by providing updates on ETA and location of drivers.
- Obtaining back-haul freight and dispatching OTR drivers.
- Directing inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
- Negotiating and arranging transport of goods with shipping or freight companies.
- Advising clients on transportation and payment methods.
- Determining method of shipment and preparing bills of lading, invoices, and other shipping documents.
- Tracking delivery progress of shipments.
- Managing the zoning of driver dispatches to ensure they are cost effective routes.
- Keeping records of all goods shipped, received, and stored.
- Managing and tracking detention times accurately per shipment.
- Dental insurance
- Health insurance
- Vision insurance
Minimum Requirements:
- High school diploma or GED (General Education Diploma) equivalency
- Basic computer skills
- Detail oriented
- Thrive in a fast-paced environment
- Excel both as an individual and in a team environment.
- Excellent communication skills - written and verbal
- Professional, driven and results oriented
- LTL, Local , and Linehaul Knowledge
- Excellent time management
- Deadline driven thorough knowledge of the LTL and Linehaul
- Works well with team and alone
- Strong Knowledge of the roadways throughout the immediate area.
Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.
Education:
- High school or equivalent (Required)
- Dispatching: 2 years (Required)
- Data entry: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Warehouse: 2 years (Required)
- Customer service: 2 years (Required)
- El Paso, TX 79936: Relocate before starting work (Required)
Work Location: In person
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