Dispatcher

5 days ago

Chicago Heights, IL, United States RelaDyne Full time
RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We're looking for a Dispatcher who thrives in a fast-paced, logistics-driven environment, excels at coordinating moving parts, and is committed to delivering seamless service and smart solutions that keep operations running smoothly.

Why RelaDyne?
  • Competitive pay & full benefits (medical, dental, vision, life, disability, 401k + match, HSA)
  • Generous PTO & sick time
  • Career growth with a company that invests in its people
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.

Accountability and Specific Duties:
  • Supervising drivers, driver safety, and customer service.
  • Responsible for monitoring inventory at customer locations.
  • Dispatch drivers to replenish inventory at customer locations.
  • Review and complete the order process, prepare schedules for all deliveries.
  • Responsible for implementing Federal, State and local rules and regulations.
  • Monitor usage and make independent decisions in regards when and where to deliveries, including decisions regarding diverting loads, canceling deliveries and adding deliveries as needed based on market conditions.
  • Ensure the overall customer experience and service exceeds Company standards.
  • Plan and assign deliveries to maximize productivity, profitability and customer service.
  • Anticipate, identify, prioritize and resolve/eliminate problems through effective delivery, planning and scheduling.
  • Forecast and project needs/deliveries based on recent or prior sales.
  • Performs load planning activities and coordinates load assignments.
  • Handle administrative paperwork and computer entry duties.
Additional Responsibilities:
  • Maximize customer service and company profits through effective management of inventories, drivers, trucks, and supply network.
  • Dispatch Software Experience (Prefer SmartLogix)
  • Experience or knowledge of inventory management tools.
Knowledge, Skills and Abilities:
  • Dispatching experience in a distribution, logistics, or field service environment preferred, but not required
  • Strong ability to multi-task.
  • Strong communication skills
  • Maximize customer service and company profits through effective management of inventories, drivers, trucks, and supply network.
  • Demonstrates effective problem solving/analytical skills and pays attention to details.
  • Well organized and strong time management skills.
  • Strong ability to thrive in a fast-paced, change-oriented, high-pressure work environment.
Competencies:
  • Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
  • Project Management - Establishing courses of action for self and others to ensure that work is completed efficiently.
  • Results Driven - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellences. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth.

Apply today and join the team driving the future of reliability.

Know Your Rights: Workplace Discrimination is Illegal - (click for more information)

Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

We endeavor to make this site accessible to all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.

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