Director, Brand

2 weeks ago

San Francisco, CA, United States Airwallex Full time
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zerotoone ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

The role

We're hiring a Head of Brand & Visual Design - a strategic, hands-on leader to define and evolve the Airwallex brand. You'll work closely with our CEO and senior leaders to shape a brand that reflects our mission, product vision, and global ambition.

You'll bring together brand storytelling, visual systems, and deep product understanding to create a brand that resonates with both customers and markets. From brand identity to product launches and campaigns, your work will shape how Airwallex is seen, felt, and remembered around the world.

What you'll do
  • Lead our brand identity, voice, and visual design system - build something iconic, flexible, and deeply aligned with our product and vision
  • Translate complex product thinking into clear, emotional, and human brand expression - across web, product surfaces, campaigns, and marketing content
  • Build and grow a high-performing brand and visual design team (internal and external)
  • Collaborate closely with Product, Marketing, and Executive leaders to bring Airwallex's story to life
  • Develop scalable brand guidelines and systems that empower consistent execution across the company
  • Raise the craft bar across motion, typography, brand systems, and campaign work
  • Drive creative direction for major launches, global campaigns, and key brand moments
  • Coach and support designers in applying consistent brand standards and design quality across surfaces
  • Help evolve and uphold our design operating principles, and continuously improve process, execution, and visual excellence
Minimum Qualifications
  • 12+ years of professional work experience across top-tier agency and/or in-house brand design experience
  • 5+ years of experience leading creative brand and visual work aligned with the mission and vision, as well as the product strategy
  • A portfolio that shows taste, systems thinking, and campaign-level storytelling
  • Strategic mindset: you think beyond aesthetics - you understand business, product, and user impact
Preferred Qualifications
  • Experience working in a start-up environment is a plus
Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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