SafePoint Implementation Specialist
3 days ago
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team
Job Overview: This position is responsible for developing Loomis' SafePoint product; solution configuration and managing the onboarding and implementation processes for specified clients' implementations, reporting to the Implementation Specialist Manager.
Accountabilities:
- Accountable for the end-to-end implementation, scheduling of resources, communicating with stakeholders, maintaining the implementation process, and ensuring timely and professional installation, implementation, and training of the SafePoint Solution.
- Engage with the company and clients in a positive, professional, and proactive manner.
- Study and understand the product offering and all aspects of the solution's implementation project plan, and become a Subject Matter Expert on SafePoint and all of its applications and permutations.
- Utilize all existing resources and seek out additional avenues to improve your abilities and value to the company and its clients, working on personal development according to the guidelines and expectations set in your employee development plan.
- Actively ensure that you are meeting managers' and clients' expectations, driving for continuous improvement, process efficiency, and customer (internal and external) satisfaction.
- Utilize sound Project Management skills and capabilities to deliver a comprehensive and problem-free solution implementation.
- Utilize critical communication skills and influence management techniques to motivate co-workers, clients, and end-user customers for the successful completion of the projects under your control.
- Work collaboratively with Sales, Finance, and Operations to ensure that SafePoint Solutions is effectively and profitably sold, implemented, and utilized throughout the life of the product.
- Continually evaluate the implementation process, looking for better, faster, more profitable ways to sell, install, and operate the product.
- Establish and maintain exceptional client relationships at the peer level and explore additional ways that Loomis can provide value.
- Actively develop and improve upon client relationship management and engagement skills.
- Special Projects as assigned by Product Management team.
- Other duties as assigned.
- Bachelor's Degree or Technical institute degree/certificate in Business, Computer Science, IS, or other related field, preferred.
- Equivalent work experience in lieu of a degree.
- Minimum of 5 years' operational process improvement experience required.
- Proven Project management and Quality systems implementation experience is required.
- Must have excellent communication skills.
- Ability to travel up to 15% is required.
- Ability to influence management is required.
Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry-leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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