Mobile Product Manager
2 weeks ago
At BuildOps, were building a groundbreaking software solution to support todays commercial contractors. Were looking for driven, self-motivated folks experienced in tech start-ups who thrive in fast-paced environments. This candidate will join a very high performing team on a well-funded, fast-growing technology startup with the opportunity to lead a critical area for the company.
As a Mobile Product Manager, you will build industry-leading mobile solutions that empower technicians to complete work efficiently, deliver world-class customer service, and stay connected with their teams. Youll gain deep knowledge of our users and partner with engineering, design, and customer-facing teams to create mobile-first experiences that scale across the industries we serve. You will work with other Product Managers to define common needs and create reusable, scalable solutions. You will be expected to meet KPIs and metrics that are customer driven.
What Youll Do- Drive the product vision and roadmap for your domain, collaborating with engineers, designers, QA, and data teams to deliver high-quality mobile features on time.
- Engage directly with technicians, project managers, and contractors to understand mobile-specific workflows and validate solutions.
- Champion mobile UX best practices, ensuring ease of use in field conditions (offline support, speed, accessibility, etc.).
- Leverage AI/ML opportunities to simplify mobile workflows and improve technician productivity.
- Work closely with other Product Managers, Customer Success, and Sales to align the roadmap with business objectives.
- Communicate priorities and feature releases company-wide; lead beta testing with early adopter customers and coordinate wider rollouts with Customer Success.
- Own KPIs related to mobile adoption, CSAT, feature utilization, and customer efficiency gains.
- 35 years of product management experience, with 34 years focused on mobile products (B2B SaaS preferred).
- Strong technical fluencycomfortable working with engineering, APIs, and analytics (SQL a plus).
- Deep understanding of mobile ecosystems (App Store/Play Store distribution, native frameworks, mobile performance, push notifications).
- Excellent communication skillscollaborating with GTM, Engineering, Product, Design, and directly with customers.
- Strong product management skillsdemonstrated ability to ship 0 to 1 and scale.
- Strong customer research and user empathycomfortable shadowing technicians, conducting interviews, and translating needs into mobile-first solutions.
- Understanding of agile development methodologies and experience working in an agile environment.
- Mission-driven individuals who are motivated by solving complex real-world challenges.
- Experience with contractor, construction, or field service workflows.
- Background in mobile apps supporting field service, project management, equipment tracking, or maintenance workflows.
- Firsthand knowledge of operating or working in mechanical, plumbing, electrical, or similar shops.
- Familiarity with Confluence, JIRA, Slack, Figma.
- A strategic thinker who thrives in a high-growth startup environment.
- Comfortable navigating ambiguity and solving complex problems.
- A self-starter who takes ownership and delivers results.
- Collaborative, curious, and eager to learn from others.
- A team player with integrity, grit, and a strong work ethic.
- Salary: $120k - $160k per year (LA office) plus bonus.
- Generous equity grant, become an owner in our company.
- Comprehensive benefits package and flexible paid time off.
- Work from home stipend and MacBook provided.
- Hybrid work schedules with hubs in Los Angeles, Toronto, and Raleigh; daily lunch stipends for in-office days.
- Company events, team-building activities, and a growth-focused, collaborative environment.
- Opportunities for career advancement and to work with cutting-edge technology.
Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry. Were backed by significant funding and a mission to equip contractors with AI-driven tools to conquer chaos, boost efficiency, and deliver exceptional service.
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