Operations Support Services Coordinator
1 week ago
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Operations Support Services Coordinator
Primary Purpose: To support and maintain the claims management system for a local office or multiple office locations; and to ensure security access meets established policies within assigned group.
Essential Functions and Responsibilities:
- Completes examiner update reports, claim adjustments, provider requests and operational expense check requests.
- Queues claims for Managed Care; transfers payment allocations; and runs manual pre-pay and balances as requested.
- Creates and maintains internal and external logins and the applicable security access for the company's claims management systems by determining the validity for incoming requests and whether they meet established policies.
- Coordinates with company's internal audit group to ensure security access is defined and implemented according to established policies and procedures.
- Communicates and collaborates with other internal departments to support the security needs of end-users.
- Researches and gathers data as needed for auditing, special projects or returned checks.
- Provides telephone support to end-users.
Additional Functions and Responsibilities:
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Qualifications
Education & Licensing: High School diploma or GED required. Associate degree preferred.
Experience: Two (2) years of claims management or insurance experience or equivalent combination of education and experience required.
Skills & Knowledge: Excellent oral and written communication, including presentation skills; PC literate, including Microsoft Office products; analytical and interpretive skills; strong organizational skills; good interpersonal skills; ability to work in a team environment; ability to meet or exceed Performance Competencies.
Work Environment: When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding, travel as required.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
-
Operations Coordinator
2 weeks ago
Nashville, TN, United States Freeman Full timeAbout Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new...
-
Operations Coordinator
1 week ago
Nashville, TN, United States Freeman Full timeAbout Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new...
-
Operations Coordinator
2 days ago
Nashville, TN, United States Freeman Full timeAbout Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new...
-
Operations Coordinator
1 week ago
Nashville, TN, United States Freeman Full timeAbout Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new...
-
Operations Coordinator
7 days ago
Nashville, TN, United States Freeman Full timeAbout Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new...
-
Educational Technology Support Coordinator
11 hours ago
Nashville, TN, United States The Tennessee Board of Regents Full timeTitle: Educational Technology Support Coordinator Employee Classification: Executive/Admin & Managerial Institution: System Office Department: TN eCampus Campus Location: Tennessee Board of Regents System Office Job Summary The Educational Technology Support Coordinator is responsible for providing expert technical support and operational management of...
-
Educational Technology Support Coordinator
1 week ago
Nashville, TN, United States The Tennessee Board of Regents Full timeTitle: Educational Technology Support Coordinator Employee Classification: Executive/Admin & Managerial Institution: System Office Department: TN eCampus Campus Location: Tennessee Board of Regents System Office Job Summary The Educational Technology Support Coordinator is responsible for providing expert technical support and operational management of...
-
Educational Technology Support Coordinator
1 week ago
Nashville, TN, United States The Tennessee Board of Regents Full timeTitle: Educational Technology Support Coordinator Employee Classification: Executive/Admin & Managerial Institution: System Office Department: TN eCampus Campus Location: Tennessee Board of Regents System Office Job Summary The Educational Technology Support Coordinator is responsible for providing expert technical support and operational management of...
-
LPN Health Services Coordinator
6 days ago
Nashville, TN, United States Housing Services - VOA Mid-States Full timePOSITION TITLE: LPN Health Service Coordinator LOCATION: Nashville, TN STATUS: Full Time, Salaried, Exempt PROGRAM: Developmental Disabilities Services REPORTS TO: Sr. Director INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through...
-
Operations Coordinator
2 days ago
Nashville, TN, United States Meharry Medical College Full timeThe Academic Affairs Operations Coordinator supports the day-to-day administrative, logistical, and strategic functions of the Student Academic Affairs office. This role ensures efficient coordination of services as liaison between faculty, students, and institutional departments, while maintaining compliance with academic policies and procedures. Essential...
