Executive Logistics Assistant

Job Summary:

This position combines the traditional executive assistants administrative and organizational responsibilities with the cross-functional coordination duties of a salesoperations liaison.

The individual serves as the right hand to leadership (e.g., Executive Director or President) while also acting as a communication bridge between sales, operations, and admin ensuring that commitments to clients are executed accurately and efficiently.

Key Responsibilities: Strategic Leadership:

Executive Support

• Manage calendars, travel, and meeting logistics for executive leadership.
• Prepare presentations, correspondence, and reports.
• Coordinate executive communications and serve as a point of contact between leadership and internal teams.
• Maintain confidentiality and ensure follow-up on action items and key initiatives.
• Handle expense reports, scheduling, and administrative documentation.

OperationsSales Coordination

• Translate customer requirements and sales commitments into clear operational tasks.
• Partner with operations to ensure all commitments are executed accurately and on time.
• Track and report on key operational metrics, including on-time performance, customer satisfaction, and service errors.
• Identify and resolve communication gaps between departments.
• Support onboarding of new customers and maintain accurate account setup documentation.

Process Improvement & Reporting

• Compile weekly and monthly KPI reports for leadership review.
• Analyze recurring service issues or handoff breakdowns between sales and operations.
• Recommend process improvements that enhance communication, margin integrity, and customer experience.
• Maintain dashboards or trackers for open issues, corrective actions, and client escalations.

Operational Management:

• Implement best practices to optimize supply chain performance and improve cost efficiency.
• Ensure high-quality customer service through timely delivery and accurate order processing.

Team Leadership:

• Build, lead, and inspire a team of logistics professionals across multiple departments.
• Set performance goals, provide mentorship, and foster a culture of continuous improvement.
• Ensure proper training and development programs are in place to support employee growth.

Compliance and Risk Management:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Proactively manage risks, including transportation delays, inventory issues, and supply chain disruptions.
• Maintain a strong focus on environmental sustainability and ethical practices.

Technology and Innovation:

• Leverage technology and data analytics to enhance operational performance and decision-making.
• Stay abreast of advancements in logistics and supply chain technology to implement innovative solutions.
• Oversee the integration of new systems or software to streamline operations.

Qualifications: Education and Experience:

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field (MBA preferred).
• Minimum of 8-10 years of experience in logistics, supply chain, or 3PL operations, with at least 5 years in a senior leadership role.

Skills and Competencies:

• Strong leadership and team management skills with the ability to inspire and drive results.
• Proven success in developing and implementing Strategic Sales Process.
• In-depth knowledge of logistics, warehousing, transportation, and supply chain processes.
• Excellent analytical and problem-solving skills, with a data-driven decision-making approach.
• Proven ability to build and maintain client relationships while achieving operational excellence.
• Proficiency in logistics software, ERP systems, and data analytics tools.
• Exceptional communication, negotiation, and presentation skills.
• Emotional intelligence.
• Proven success building teams & influencing others.
• Sales strategy success.

Additional Requirements:

• Experience with international logistics and customs regulations is a plus.
• Willingness to travel as needed to visit operational sites, clients, and partners.
• Strong commitment to sustainability and ethical practices in logistics.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Professional growth and development opportunities in a thriving industry.
• A collaborative and supportive work environment.